Job Overview

We are seeking a dynamic and dedicated individual to join our team as a Captain,Steward,Runner at our Hyderabad location. This full-time, junior-level position requires a minimum of 1 to 3 years of relevant work experience. The ideal candidate will be passionate about delivering exceptional customer service and managing food and beverage offerings within our esteemed establishment.

Qualifications and Skills

• Customer service is a mandatory skill, essential for ensuring satisfactory dining experiences and addressing guest needs effectively.
• Food and beverage management is a mandatory skill for overseeing service operations and ensuring quality standards are met consistently.
• Team leadership capabilities to motivate and guide staff towards achieving collective organizational goals.
• Experience with POS systems to facilitate efficient order processing and financial transactions.
• Proficient in conflict resolution to address and resolve customer and team grievances promptly and amicably.
• Time management skills to organize and prioritize tasks effectively, maintaining optimal service standards at all times.
• Knowledge of health and safety regulations to ensure compliance and promote a safe dining environment.
• Experience in inventory management to maintain adequate stock levels and minimize waste.

Roles and Responsibilities

• Oversee table service operations ensuring timely and accurate service delivery to enhance guest satisfaction.
• Coordinate with kitchen and bar staff to maintain a seamless flow of operations and order fulfillment.
• Manage and train service staff, providing guidance and support to foster professional growth and team synergy.
• Monitor customer feedback to identify areas for service improvement and implement corrective actions where necessary.
• Ensure all areas are compliant with health and safety regulations by conducting regular inspections and addressing any issues.
• Facilitate communication between guests and culinary team to accommodate special requests and dietary restrictions.
• Maintain accurate records of transactions, assisting with end-of-day financial reconciliation and reporting.
• Support inventory management activities by conducting periodic stock checks and preparing requisition orders as needed.

Immediate Joiners are preferred

If anyone interested share the updated resume to my mail id hr@ironhill.in