Desktop Support Engineer

1109

Applications

Pune
Full-Time
Junior (1 to 3 years)
Posted on Jan 07 2023

About the Job

Skills

Office 365
Service-Level Agreements (SLA)
Ticketing tool
trouble shooting
Asset Management

Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)

• Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)

• Resolve issue remotely

• Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.

• Installation and Managing of antivirus products

• Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files)

• Configuring & Troubleshooting of Deskstop, printers, scanners & Local printers at L1 Level.

• Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support

• Good verbal & written communication skills

About the company

Established in 1996, Precision provides IT Infrastructure Management Services, Biometric, IoT, Cloud and IT System Integration solutions. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2400+ strong team, experienced and skilled certified pre-sales, sales & technical personnel, Precision ...Show More

Industry

IT Services and IT Consul...

Company Size

1,001-5,000 Employees

Headquarter

Navi Mumbai, Mumbai, Airo...

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