Desktop Support Engineer
Desktop Support Engineer1834
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About the Job
Skills
Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)
• Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)
• Resolve issue remotely
• Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.
• Installation and Managing of antivirus products
• Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files)
• Configuring & Troubleshooting of Deskstop, printers, scanners & Local printers at L1 Level.
• Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support
• Good verbal & written communication skills
About the company
Industry
IT Services and IT Consul...
Company Size
1,001-5,000 Employees
Headquarter
Navi Mumbai, Mumbai, Airo...
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