company logo

Sr. Sale s Coordinator

Bangalore
Full-Time
Mid-Level: 4 to 6 years
25K - 30K (Per Month)
Posted on Jan 17 2024

About the Job

Skills

Interpersonal skills
Customer orientation
Maintain quality
Takes Initiative
Attention to details
Teamwork

Role and Responsibilities Communication Responsible for handling all customer enquiries over telephone and email. Ensure all enquiries are responded to on the same working day. Customer Service Provide information in a calm and patient manner. Capture the requirements and avoid confusion on the booking calendar. Reduce the number of missed calls. (No Missed Calls Should be there in the EOD) Conversion Ratio Ratio of enquiries received and confirmed bookings. Upsell wherever possible. Provide alternatives to customers. Able to negotiate and close the deal. Database (Kylas – CRM) Responsible for maintaining a database of all such enquiries. Keep track of regular bookings. Maintain a database of all regulars for the various activities. Track and update the birthday booking calendar. Ensure a separate database is maintained. Coordination - Events Ensure that all the stakeholders or other departments are informed and so that their contribution is on time for all the events. Avoid any communication gaps/complaints. Qualifications and Education Requirements Excellent communication skills with a super positive attitude. Preferred Skills  Interpersonal skills  Customer orientation  Teamwork  Communication skills  Maintain quality  Takes Initiative  Attention to details

About the company

PLaY is a premier sports and adventure destination with a diverse mix of conventional & unconventional sports. Within this enclosure, you can cut loose and unleash your emotions. Scream like a Stone Age hunter as you pump paint balls into your opponent’s armour; let out Tarzan’s yell as you zoom through the air on your Skate Board; feel your heart pounding against your ribs as you negotiate tight ...Show More

Industry

Sports & ADVENTURE

Company Size

201-500 Employees

Headquarter

Bangalore , Karnataka

Other open jobs from Play Arena