Role:

The person would be responsible to ensure seamless service delivery of AP processes as per

the agreed Service Levels. Further, ensure the team is effectively resourced and manage relationships with business partners (internal & external) and support teams like HR, Admin etc..

The Manager is also responsible for building/maintaining a co-operative, motivated, resilient

Responsibilities:

• Managing and leading the Functional team of P2P

• Recruiting functional staff and consultants / contractors with the help of HR

• Managing co-ordination of the Stake holders and work group engaged in function.

• Detailed Function delivery planning and control including:

• Developing and maintaining a functional delivery plan.

• Recording and managing Process / Functional issues and escalating where necessary.

• Resolving cross-functional issues.

• Monitoring team progress and performance.

• Providing status reports to the Manager/Delivery Head (FSS Manager).

• Maintain Training Needs Assessments for the team and ensure necessary trainings are provided (Functional/Personal development skills).

• Liaison with, and updates progress to Finance Manager (Business), Operations head/ Senior management.

• Working closely with teams to ensure the function meets timelines and quality needs.

• Random review of work done, and process followed by senior executives

• Monitoring of SLA

• Periodic review of vendor reconciliation and resolution provided by Senior executives

• Periodic review of following reports

•  Report Invoices validated and processed within SLAs, volume

• Report volume and Value of AP documents with breakdown

• Reporting on payments

• Reporting on Vendor queries

• Provide details of rejected invoice backlog

• Using system functionality report trends for duplicate invoices                             •Co- ordinate with cross functional teams such as taxation, O2C, R2R for respective teams requirements.

• Suggesting process improvements.

QUALIFICATION :

B Com/Mcom/MBA

EXPERIENCE :

10-16 Years

Desired Profile

1. Should be a Graduate or PG in commerce, with relevant experience in a BPO/Shared Service Centre

2. Graduates or PG with at least 5 - 6 years relevant experience (min 3-4 years in managing a team of 10 or more associates).

3. Graduates or PG candidates with 12-16 years of experience (min 6 years experience in managing team of 10 or above)

4.  Work exposure

Good hands on experience in managing AP processes (end to end), with understanding on accounting principles, reporting requirements, key controls and risks of the process. Good people and client management skills set. Ability to set up, streamline processes/procedures and improve the same.

4. Working knowledge on Oracle Applications (desirable) in AP or in any other Financial ERP.

Soft Skills (Scale of 1-3, 3 being higher)

Min expected score is >=2

1.  Good Communication Skills

2.  Leadership skills

3.  Ability to influence and motivate his/her team with a positive energy

Pay Scale

As per the approved salary grid for Pierian shared services