Roles and Responsibilities :

·        Timely reply to inquiry by preparing Quotation, updating inquiry register.

·        Submission of online tender for various government/ pvt clients through their portal as well as through GEM Portal.

·        Follow-up for the quotation submitted to client.

·        Sending Order Acknowledgement/Proforma Invoice of the orders received.

·        Order processing, Updating Order Register and invoice registers.

·        Follow-up with factory for delivery dates & dispatch of material.

·        Coordination with Client to arrange pick-up of material, and Advance Payment.

·        Sending Dispatch details & other dispatch/ PO related related documents to Client.

·        Resolving customer Query, Pre-Order and Post-Order.

·        Coordination with Sales team for all above activity.

·        Prepare Daily, Weekly, Monthly Reports.

·        Monthly MIS Reports etc.