Assistant Store Manager/Store Manager Punjab121
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121
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About the Job
Skills
Company Overview
ORRA Fine Jewellery is India's finest diamond jewellery retail chain with a network of 88 stores across 38 cities and 5 global design centres. With over 1000-1300 employees, ORRA is committed to providing customers with exquisite diamond jewellery and exceptional service. Visit our website at http://www.orra.co.in/ to learn more about our company.
Job Overview
We are seeking an experienced Assistant Store Manager/Store Manager to join our team at ORRA Fine Jewellery in Punjab. As the Assistant Store Manager/Store Manager, you will be responsible for overseeing the daily operations of the store, driving sales, and delivering exceptional customer service. This is a senior position that requires a minimum of 7 to 10 years of experience in the retail industry.
Qualifications and Skills
- Minimum of 7 to 10 years of experience in a similar role
- Proven experience in driving sales and achieving targets
- Excellent communication and interpersonal skills
- Strong leadership and people management abilities
- In-depth knowledge of the retail industry, specifically in the jewelry sector
- Ability to analyze sales data and implement strategies for improvement
- Proficiency in inventory management systems
- Customer-focused mindset and ability to provide exceptional service
- Flexible schedule, including the ability to work weekends and holidays
- Proficiency in MS Office applications
Roles and Responsibilities
- Oversee the daily operations of the store, ensuring smooth and efficient functioning
- Motivate and lead a team of sales associates to achieve sales targets and provide excellent customer service
- Monitor and analyze sales performance, implement strategies to increase revenue and achieve KPIs
- Maintain high standards of visual merchandising and store presentation
- Manage inventory levels and ensure accurate stock management
- Handle customer queries and complaints, ensuring timely resolution
- Develop and maintain strong relationships with customers
- Conduct regular staff training and performance evaluations
- Stay up-to-date with industry trends and competitors' activities
About the company
Industry
Retail
Company Size
1001-5000 Employees
Headquarter
Mumbai
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