ORRA is India's finest diamond jewellery retail chain with a network of 89 stores, across 34 cities and 5 global design centres.

Company OverviewORRA Fine Jewellery is India's finest diamond jewellery retail chain with a network of 89 stores, across 34 cities and 5 global design centres. Headquartered in Mumbai and employing between 1001-5000 individuals, ORRA is a prominent figure in the retail industry. More details can be found on our website: <a href="http://www.orra.co.in/" rel="noopener noreferrer" target="_blank">ORRA Fine Jewellery</a>. Job OverviewWe are seeking a Senior Store Manager to lead our Mumbai location. This full-time position demands a professional with a work experience of up to 10 years in a similar role. The successful candidate will play a pivotal role in driving sales, managing store operations, and ensuring customer satisfaction. Qualifications and Skills<ul><li>Proven leadership skills with the ability to manage, mentor, and motivate a store team effectively.</li><li>Strong background in customer service with a keen focus on providing an exceptional shopping experience.</li><li>Demonstrated experience in sales management, including the ability to achieve and exceed sales targets.</li><li>Proficient problem-solving abilities with a strategic approach to overcoming challenges and obstacles.</li><li>Sales drive and enthusiasm for the retail jewellery industry, capable of inspiring the team and customers alike.</li><li>Experience in implementing Below The Line Advertising strategies to drive store traffic and promotions.</li><li>Excellent communication and interpersonal skills for effective interactions with clients, team members, and stakeholders.</li><li>Analytical skills to interpret sales data, identify trends, and make informed business decisions.</li></ul> Roles and Responsibilities<ul><li>Oversee daily store operations to ensure smooth and efficient functioning.</li><li>Lead, mentor, and develop the store team, fostering a collaborative and high-performance work environment.</li><li>Drive sales targets by implementing effective sales strategies and monitoring progress.</li><li>Ensure an exceptional customer experience through high standards of service and a welcoming store environment.</li><li>Handle customer inquiries, complaints, and feedback professionally to maintain customer satisfaction.</li><li>Manage inventory levels, ensuring stock availability and accurate record-keeping.</li><li>Implement Below The Line Advertising initiatives to boost store visibility and attract customers.</li><li>Analyze sales data and market trends to make informed decisions and improve store performance.</li></ul>

Company OverviewORRA Fine Jewellery is India's finest diamond jewellery retail chain with a network of 95 stores, across 40 cities and 5 global design centres. With its headquarters located in Mumbai, ORRA Fine Jewellery has between 1001 to 5000 employees. The company belongs to the retail industry and is committed to providing exceptional service and quality jewellery. For more information, visit <a href="http://www.orra.co.in/" rel="noopener noreferrer" target="_blank">ORRA Fine Jewellery</a>. Job OverviewWe are looking for a dynamic and experienced Assistant Store Manager to join our team at our Bangalore Urban location. This is a full-time, mid-level position that involves managing store operations, leading sales initiatives, and ensuring excellent customer service. The ideal candidate will have significant experience in retail operations and a strong sales drive. Qualifications and Skills<ul><li>Customer Service (Mandatory skill)</li><li>Retail Operations (Mandatory skill)</li><li>Below The Line Advertising (Mandatory skill)</li><li>Leadership: Ability to lead and motivate a team to achieve sales and customer service targets.</li><li>Sales Management: Proven track record of managing sales processes and achieving targets.</li><li>Team Management: Skill in managing, training, and developing store staff for optimal performance.</li><li>Sales Drive: Demonstrated passion for driving store sales and achieving targets.</li></ul> Roles and Responsibilities<ul><li>Oversee daily store operations and ensure efficient functioning.</li><li>Lead and mentor the sales team to meet and exceed sales targets.</li><li>Ensure excellent customer service and address customer queries and complaints effectively.</li><li>Implement below-the-line advertising strategies to attract footfall and enhance sales.</li><li>Manage store inventory and ensure optimal stock levels.</li><li>Coordinate with the head office for store supplies and other operational requirements.</li><li>Prepare sales reports and provide insights for improvement.</li><li>Ensure adherence to company policies and procedures within the store.</li></ul>

Role &amp; responsibilitiesExciting Opportunity in Counter sales Executive! Position: Counter sales Location: PAN INDIAKey Requirements✅ Prior Experience in the jewellery✅ Proven track record in managing a showroom or retail store.✅ Strong Leadership and organisation skills✅ Excellent communication and customer service abilitiesWhy Join Us:Competitive compensation and benefits package.Opportunities for career growth and development.Supportive and inclusive team environment.If you are ready to take on a new challenge and be a part of a vibrant team, please submit your resume to pranil.gholap@orra.co.in or WhatsApp on 8591943139.Join us in delivering exceptional service and building lasting customer relationship

Role &amp; responsibilitiesExciting Opportunity in Relationship Executive! We are seeking a motivated and customer-focused individual to join our team as a Customer Relationship Representative. If you thrive in a fast-paced environment, enjoy interacting with customers, and have a passion for delivering exceptional service, we want to hear from you!Position: Relationship ExecutiveLocation: PAN INDIAKey Requirements ✅ Prior Experience in the jewellery / retail industry is mandatory.✅ Proven track record in managing a showroom or retail store.✅ Strong Leadership and organization skills✅ Excellent communication and customer service abilitiesWhy Join Us:Competitive compensation and benefits package.Opportunities for career growth and development.Supportive and inclusive team environment.If you are ready to take on a new challenge and be a part of a vibrant team, please submit your resume to pranil.gholap@orra.co.in or WhatsApp on 8591943139.Join us in delivering exceptional service and building lasting customer relationship

Key Responsibilities: <ul><li> Support Marketing Functions: Assist in the development and execution of comprehensive marketing campaigns, encompassing digital, social media, email, and content marketing initiatives.</li><li>CRM Management: Aid in managing and updating our Customer Relationship Management (CRM) system to ensure accurate and current customer information.</li><li> Brand Management: Help maintain and enhance our brand identity across all channels and customer touchpoints, ensuring consistency and quality. </li><li> Content Creation: Create compelling and engaging content for various platforms, including blogs, social media, email newsletters, and website updates, reflecting the luxury and elegance of our brand. </li><li> Market Research: Conduct market research to identify industry trends, competitor activities, and opportunities for growth and differentiation. </li><li> Data Analysis: Analyze marketing data and metrics to measure campaign effectiveness and provide insights for optimization and improvement. </li><li> Collaborative Projects: Work cross-functionally with other departments, such as sales, product development, and customer service, to support integrated marketing initiatives.</li></ul> Qualifications: • Graduate with a degree in Marketing, Business, Communications, or a related field. • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) • Creative thinking and problem-solving abilities. • Ability to work independently and collaboratively in a team environment. • Eagerness to learn and adapt in a fast-paced environment Benefits: • Hands-on experience in a wide range of marketing activities within a luxury brand. • Mentorship and guidance from experienced marketing professionals. • Networking opportunities with industry professionals and leaders. • Exposure to the operations and strategies of a prestigious luxury jewellery brand.