Customer Support Executive

49

Applications

Kolkata
Full-Time
Junior: 1 to 3 years
10K - 15K (Per Month)
Posted on Feb 10 2023

About the Job

Skills

Communication
Presentation Skills
Conviencing


 

Job Description -

 

We are looking for a qualified Customer Support Executive to manage the

customer service and after-sales support.

 

 

Customer Support Executive Responsibilities:

 

- Giving Support to Clients .

- Resolving clients issues .

- Giving  Product Demos to Clients via  online & face to face .

- Providing the new employees with product training sessions for enhancing their skills.

- Scheduling campaigns .

- Knowledge of CRM systems.

- Updating backend & support related sheets .

- Preparing Product Manuals .

 

 

Skills Required -

 

  • - Exceptional verbal and written communication skills .
  • Good problem-solving abilities.
  • A customer-oriented individual.
  • Ability to meet deadlines and prioritize tasks.
  • Excellent phone etiquette and active listening abilities.

 

 

 

 

 

 

 

About the company

Want to Promote your Products or Services? Want to get new customers for your business? We have the Perfect Solution for you!Onex Solutions Pvt. Ltd. is a digital marketing company in India which provides two way solution. Onex is a pioneer in mobile marketing services of Bulk SMS (Both Promotional and Transactional SMS), Bulk email (Inbox landing), Voice call (30 secs to convey voice message) and ...Show More

Industry

Advertising Services

Company Size

11-50 Employees

Headquarter

Kolkata

Other open jobs from Onex Solutions Pvt. Ltd