Job Overview

We are seeking a Mid-Level Front Office Executive to join our team in Gurgaon. This is a full-time position that plays a critical role in ensuring the smooth and efficient operation of our front office. The successful candidate will be adept at managing multiple tasks and providing excellent service to our clients and visitors.

Roles and Responsibilities

• Maintain the front desk area ensuring it is tidy and has all necessary stationery and material such as pens, forms, and brochures.
• Answer, screen, and forward incoming calls while providing basic information when needed.
• Assist with managing the work schedule, tracking attendance, and providing support to human resources in maintaining employee records.
• Handle courier deliveries, including signing for packages and ensuring their timely distribution.
• Coordinate guest and client meetings by organizing itineraries and ensuring the availability of meeting rooms.
• Ensure office security by adhering to safety and security procedures and controlling access via the reception desk.
• Oversee the maintenance of office supplies, ordering when necessary, and managing inventory levels.
• Assist with other administrative duties as needed, such as filing, photocopying, and preparation of documents.

Qualifications and Skills

• Proficiency in housekeeping management to ensure a clean and welcoming environment for clients and visitors.
• Skilled in stationary management to ensure that office supplies are maintained and replenishment is handled efficiently.
• Experience in attendance management to oversee employee check-ins and schedule accuracy.
• Understanding of reception management systems to efficiently manage incoming calls and visitor inquiries.
• Competence in document management systems for organizing, storing, and retrieving office documents efficiently.
• Adept at security management to ensure office security protocols are adhered to and any issues are promptly addressed.
• Experience with courier management, handling both incoming and outgoing mail, packages, and deliveries efficiently.
• Strong guest management skills to ensure all visitors receive a warm welcome and are directed to the appropriate personnel.