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Customer Relations Manager
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Customer Relations Manager28
Applications
28
Applications
Gurgaon
Full-Time
Junior: 1 to 3 years
₹ 3L - ₹ 5L (Per Year)
Posted on Apr 21 2023
About the Job
Skills
Customer Relationship Management (CRM)
Customer Support
Business Development
Handling Customer Queries
Roles & Responsibilities:-
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews.
- Knowing your competition and strategizing accordingly.
Desired Candidate Profile:-
- A bachelor’s degree in administration or a related field.
- A minimum of 3-4 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
About the company
OM Sai Services is a HR Consulting specializes in Recruitment, Training and human capital development for both management and technical skills
OM Sai Services is a HR Consulting specializes in Recruitment, Training and human capital development for both management and technical skills
Industry
HR Consulting
Company Size
2-10 Employees
Headquarter
Gurgaon
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