Customer Relations Manager

27

Applications

Gurgaon
Full-Time
Junior: 1 to 3 years
3L - 5L (Per Year)
Posted on Apr 21 2023

About the Job

Skills

Customer Relationship Management (CRM)
Customer Support
Business Development
Handling Customer Queries

Roles & Responsibilities:-

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews.
  • Knowing your competition and strategizing accordingly.

Desired Candidate Profile:-

  • A bachelor’s degree in administration or a related field.
  • A minimum of 3-4 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

About the company

OM Sai Services is a HR Consulting specializes in Recruitment, Training and human capital development for both management and technical skills

Industry

HR Consulting

Company Size

2-10 Employees

Headquarter

Gurgaon

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Customer Relations Manager

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Posted on April 25 2023

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Handling Customer Queries

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Posted on April 20 2023

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Handling Customer Queries

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