Job Description: Admission Counselor cum Telecaller

Numen Eduservices is seeking a dynamic and results-oriented Admission Counselor cum Telecaller to join our team. This role is crucial in driving student admissions and providing excellent customer service. The ideal candidate will possess strong communication skills, a passion for education, and the ability to build rapport with prospective students and parents.

Responsibilities:

• Telecalling & Lead Generation:Make outbound calls to prospective students and parents to introduce Numen Eduservices' programs and services.
• Generate and qualify leads through effective communication and questioning techniques.
• Maintain accurate records of calls and lead information in the CRM system.
• Follow up on inquiries and leads promptly.
• Admission Counseling:Provide comprehensive information about courses, admission procedures, and fee structures.
• Counsel students and parents on career options and educational pathways.
• Address student queries and concerns effectively.
• Guide students through the admission process, ensuring a smooth and positive experience.
• Conduct face-to-face and online counseling sessions.
• Sales & Target Achievement:Achieve monthly and quarterly admission targets.
• Convert leads into successful admissions.
• Promote and sell Numen Eduservices' programs and services.
• Maintain a strong understanding of the competitive landscape.
• Administrative Tasks:Maintain accurate records of student interactions and admissions data.
• Assist in the preparation of reports and presentations.
• Participate in marketing and promotional events.
• Handle data entry as needed.

Qualifications & Skills:

• Bachelor's degree in any discipline.
• 0-2 years of experience in telecalling, sales, or customer service (preferably in the education sector).
• Excellent verbal and written communication skills in [Specify required languages, e.g., English, Hindi, etc.].
• Strong interpersonal and presentation skills.
• Ability to build rapport and establish trust with prospective students and parents.
• Proficiency in MS Office Suite and CRM software (preferred).
• Goal-oriented with a strong drive to achieve targets.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• A passion for education and a genuine interest in helping students achieve their goals.
• Ability to handle objections.
• Active listening skills.

Preferred Qualities:

• Experience in the education industry.
• Familiarity with various educational programs and courses.
• A positive attitude.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to work in a dynamic and growing organization.
• Professional development and training opportunities.
• A supportive and collaborative work environment. 

How to Apply: sarita@numeneduservices.com