Company Overview

NoBroker.com is India's pioneering Proptech unicorn, eliminating brokerage in property search. Founded in 2014 by esteemed alumni of IIT and IIM, we facilitate direct connections between property owners and tenants or buyers, fostering an ecosystem of transparent information exchange. With headquarters in Bangalore and a team of over 5,000 dedicated professionals, NoBroker.com serves multiple major Indian cities, bringing world-class property dealing experiences to millions monthly.

Job Overview

NoBroker.com is seeking a motivated Telesales Executive to join our Bengaluru team. This full-time, mid-level position offers a chance to impact India's real estate sector while developing professional skills. The ideal candidate will harness our tech-driven platform to enhance property transactions by connecting clients effectively. A passion for sales and service, combined with excellent communication, will ensure success in this dynamic role.

Qualifications and Skills

• Excellent communication skills (Mandatory skill): clear, persuasive verbal and written skills to effectively convey information and engage with customers.
• Customer service orientation (Mandatory skill): understanding client needs, ensuring customer satisfaction, and providing solutions to inquiries or issues.
• Product knowledge (Mandatory skill): comprehending our services and offerings to answer queries accurately and make sales effectively.
• Sales acumen: a keen ability to understand market demands and identify potential sales opportunities to increase revenue.
• Negotiation skills: proficiency in negotiating terms and conditions to achieve mutually beneficial agreements with clients.
• Persistence: unwavering drive to achieve targets and goals despite potential setbacks in a competitive sales environment.
• Time management: efficiently managing time to handle multiple customer interactions and sales tasks within deadlines.
• Resilience: maintaining a positive attitude and sufficient flexibility to cope with customer rejections and challenging situations.

Roles and Responsibilities

• Conduct outbound calls to potential customers and effectively communicate the benefits of NoBroker.com's offerings.
• Maintain relationships with clients to understand their property requirements and ensure a high level of customer satisfaction.
• Identify sales opportunities and support clients with property-related queries while providing excellent service.
• Collaborate with sales and customer service teams to facilitate seamless property transaction processes.
• Follow up on leads and ensure timely updates to clients about their inquiries and property solutions.
• Achieve sales targets and contribute to the overall growth objectives of NoBroker.com.
• Provide accurate product information and assists clients efficiently using in-depth product knowledge.
• Report on sales activities and customer feedback to improve sales strategies and performance.