Company Overview

NoBroker.com is India's pioneering Proptech unicorn, revolutionizing property search by eliminating brokerage fees. Founded by IIT and IIM alumni in 2014, it connects property owners and tenants directly through its advanced platform, facilitating over 30 lakh customers monthly. With significant investment backing, the company offers diverse services including online rental agreements and home services. Headquartered in Bangalore, NoBroker promotes a meritocratic, growth-centric work environment.

Job Overview

NoBroker.com is seeking a Junior Field Representative to join our dynamic team. This full-time position is available in Bangalore, Pune, Chennai, and Hyderabad. The ideal candidate will possess up to three years of work experience and be passionate about engaging with customers in the field. The role demands strong communication and negotiation skills, as well as the ability to provide exceptional customer service and problem-solving capabilities.

Qualifications and Skills

• Excellent communication skills to effectively interact with customers and articulate information clearly.
• Strong problem-solving skills to identify issues clients are facing and offer viable solutions promptly.
• Proficiency in sales skills to successfully promote NoBroker's services to potential customers.
• Exceptional customer service skills to ensure a positive customer experience and foster long-term relationships.
• Effective time management skills to prioritize tasks and handle multiple responsibilities efficiently.
• Negotiation skills to facilitate agreements between property owners and tenants while maintaining relationships.
• Organizational skills to manage and keep track of customer interactions and field activities accurately.
• Adaptability to quickly adjust to changing situations and new challenges in a fast-paced environment.

Roles and Responsibilities

• Conduct field visits to meet with property owners and potential clients to promote NoBroker's brokerage-free services.
• Develop and maintain strong relationships with clients to ensure their satisfaction and encourage repeat business.
• Utilize sales techniques to convert leads into successful transactions, contributing to the company's growth goals.
• Provide timely feedback and insights from the field to help refine the company's service offerings and customer approach.
• Collaborate with internal teams to ensure seamless service delivery and meet client needs effectively.
• Stay updated on industry trends and competitive offerings to better position NoBroker's services in the marketplace.
• Use CRM tools to document and track your customer interactions and report on progress regularly.
• Participate in training sessions and team meetings to stay informed and enhance your professional skills.