Company Overview

NoBroker.com is India's first Proptech unicorn, offering a brokerage-free property search platform connecting owners and tenants directly. Established in 2014 by IIT and IIM alumni, the company eliminates information asymmetry in the Indian real estate market, facilitating free information exchange while providing diverse services like rental agreements, home loans, and more. Headquartered in Bangalore, NoBroker.com serves cities such as Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad.

Job Overview

We are seeking a dynamic mid-level Field Relationship Manager to join our team in Chennai. This full-time role involves managing and nurturing relationships between property owners and tenants, ensuring client satisfaction and seamless exchange of relevant information in the real estate sector. The ideal candidate will effectively communicate and leverage analytical skills to support our growth and maintain a strong competitive edge.

Qualifications and Skills

• Customer Relationship Management (Mandatory skill): Proven track record in building and maintaining long-lasting relationships with clients to drive business growth.
• Communication Skills (Mandatory skill): Strong interpersonal and verbal communication abilities for effective interaction with diverse client profiles.
• Analytical Skills (Mandatory skill): Capability to analyze market data to make informed decisions and tailor strategies for client needs.
• Sales Strategy: Experience in developing and implementing effective sales strategies to achieve targets in the real estate industry.
• Negotiation Skills: Expertise in negotiating with multiple stakeholders to ensure beneficial agreements and partnerships.
• Problem Solving: Aptitude for identifying issues and creating strategic solutions to meet client and organizational goals.
• Industry Knowledge: In-depth understanding of the real estate market and trends to provide insightful guidance to clients.
• Team Collaboration: Ability to work cohesively with team members to foster a supportive and goal-oriented environment.

Roles and Responsibilities

• Establish and maintain relationships with property owners, tenants, and other key stakeholders in the assigned region.
• Conduct property visits and lead negotiations to secure high-value deals through personalized communication strategies.
• Evaluate customer needs, provide tailored solutions, and continuously strive to improve customer satisfaction and loyalty.
• Analyze market trends and competitor activities to update strategies, ensuring alignment with company objectives.
• Collaborate with internal teams to enhance service offerings and ensure seamless end-to-end experience for clients.
• Track all client interactions, feedback, and transactions accurately, leveraging CRM tools and analytics for insights.
• Organize and attend events, conferences, and networking activities to increase company visibility and client base.
• Produce regular reports on sales activities, status of client portfolios, and achievement of key performance metrics.