Customer support

5

Applications

Bangalore
Full-Time
Junior: 1 to 3 years
18K - 20K (Per Year)
Posted on Feb 23 2024

About the Job

Skills

Customer Service
good communication
Hindi
English
inside sales
Upselling
Cold Calling
voice process

Job Title: Customer Service Executive


Job Description: This position reports to the <insert manager designation> and interfaces with company managers and end customers.


Specific Responsibilities

▪ Handle inbound calling for customer service.

▪ Identify and assess customers’ needs to achieve satisfaction.

▪ Build sustainable relationships and trust with customer accounts through open and interactive

▪ communication.

▪ Provide accurate, valid, and complete information by using the right methods/tools.

▪ Handlecustomercomplaints,provideappropriatesolutionsandalternativeswithinthetimelimits ▪ Conduct follow-ups to ensure complete resolution of issues.

▪ Keep records of customer interactions, process customer accounts.

▪ Follow communication procedures, guidelines, and policies.

▪ Take the extra mile to engage customers.

About the company

India’s first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal that connects house/property owners &amp; tenants/buyers directly by eliminating the middleman. NoBroker.com removes the information asymmetry that existed in the Indian marketplace, and instead creates an environment for free exchange of information that earlier brokerage. NoBroker was founded ...Show More

Company Size

5,001-10,000 Employees

Headquarter

Bangalore

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