Job Description:

 Responsible for calling Insurance companies (in US) and follow up on

outstanding Accounts Receivable.

 Understand the client requirements and specifications of the project

 Ensure that the deliverable to the client adhere to the quality standards

 Outbound calls to insurances for claim status and eligibility verification

 Denial documentation and taking further action

 Calling the insurance carriers based on the appointment received by the

clients and to get the status of the unpaid claims

 Working on the outstanding claims reports/account receivable reports

received from the client or generated from the specific client software

 Willing to work in any process pertaining to voice based on the requirement

(Insurance Follow UP, Patient calling, Provider outreach program etc.)

 Maintain the individual daily logs

 Performs assigned tasks/ completes targets with speed and accuracy as

per client SLAs

 Work cohesively in a team setting

 Assist team members to achieve shared goals

 Compliance with Medusind’s Information Security Policy, client/project

guidelines, business rules and training provided company’s quality system

and policies.

Skills:

 Good communication skill

 1+ year experience in USA AR calling experience

 Experience in medical billing & accounts receivables in US healthcare

 Ready to work in night shift

 Preferably having knowledge of Patient Calling