Customer Support Executive

58

Applications

Bangalore
Full-Time
Junior: 1 to 3 years
3L - 5L (Per Year)
Posted on Mar 13 2023

About the Job

Skills

Mutual Funds
NISM
Back Office Operations

Hello!!!

We are hiring customer support executive.


We are seeking a new customer support to join our team. You will be handling a wide variety of tasks from client handling, transactions & multiple softwares. To be successful in this position, you’ll be a self-starter, delivering on deadlines & attention to detail.

Required skill sets

·        Bachelor’s degree in finance/Banking services with strong foundation in accounting

·        1-2 years’ experience in Mutual funds back-office operations

·        CRM software skills – Investwell/ Wealth Elite/Happyness Factory / Profit proficiency

·        MF research software (NGEN) - Basic skills to generate reports & to add data

·        NSENMF & Wealth Elite – Knowledge of online transactions

·        CRM skills - Handling client queries & resolving them within the structured timeframe, communicating through mail, call, messages

·        Effective time management skills and the ability to meet deadlines.

·        Interpersonal skills – To clearly communicate with clients & team

·        Able to give and receive constructive criticism.

·        NISM-Series-V-A Mutual Fund Distributors certification good to have

·        Knowledge of excel is essential to make charts, graphs, tables, and use of formulas & functions.

About the company

Neorems Services is a permanent recruitment consulting company that passionately believes, every company is different and hence has different needs. When it comes to permanent recruiting, we recognize that the best way to assist our clients is to perform as much of the recruitment work as possible, saving you valuable time, effort and money. Our VISION: First choice talent search partner.

Industry

Talent Search Service

Company Size

2-10 Employees

Headquarter

Bangalore - 560001

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