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Senior Application Support Engineer
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Senior Application Support Engineer107
Applications
107
Applications
About the Job
Skills
· Identifying hardware and software solutions.
· Troubleshooting technical issues.
· Diagnosing and repairing faults.
· Resolving network issues.
· Installing and configuring hardware and software.
· Speaking to customers to quickly get to the root of their problem.
· Providing timely and accurate customer feedback.
· Talking customers through a series of actions to resolve a problem.
· Following up with clients to ensure the problem is resolved.
· Replacing or repairing the necessary parts.
· Supporting the roll-out of new applications.
· Providing support in the form of procedural documentation.
· Managing multiple cases at one time.
· Testing and evaluating new technologies.
· Conducting electrical safety checks on equipment
About the company
Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Bangalore
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