Senior Application Support Engineer

91

Applications

Bangalore
Full-Time
Fresher: Less than 1 year
13K - 15K (Per Month)
Posted on Feb 03 2023

About the Job

Skills

SQL
database
Technical Support

·        Identifying hardware and software solutions.

·        Troubleshooting technical issues.

·        Diagnosing and repairing faults.

·        Resolving network issues.

·        Installing and configuring hardware and software.

·        Speaking to customers to quickly get to the root of their problem.

·        Providing timely and accurate customer feedback.

·        Talking customers through a series of actions to resolve a problem.

·        Following up with clients to ensure the problem is resolved.

·        Replacing or repairing the necessary parts.

·        Supporting the roll-out of new applications.

·        Providing support in the form of procedural documentation.

·        Managing multiple cases at one time.

·        Testing and evaluating new technologies.

·        Conducting electrical safety checks on equipment

About the company

NeoLotex Business Solutions is an Information Technology company which provides technology solutions to customers, across the globe, spanning a range of verticals. The Company provides software products, IT services and Business Process Outsourcing (BPO) for a variety of industry verticals including Telecom, Insurance, Banking, Capital Markets, Government, Manufacturing and Retail. These solutions ...Show More

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Bangalore

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