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Customer Relationship Officer (US Voice Process)

Thiruvananthapuram
Full-Time
Mid-Level: 4 to 6 years
20K - 30K (Per Month)
Posted on Sep 06 2023

About the Job

Skills

Communication,
Voice process
BPO
International Process
Night Shift
Customer Service

If you have excellent command over English, walk in for an Interview with us from 8th to 11th September between 10:00 AM & 2:00 PM.


Role - Customer Relationship Officer/Lead (US Voice Process)



Responsibilities:


  • To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.
  • Job duties include answering incoming phone calls in a timely and efficient manner.
  • Schedules and coordinates appointments in the practice management system for patients and clinical staff.
  • CRO will provide information, directions and any other assistance to physicians, patient, family of the patients and vendors.
  • Candidates with American accent (preferred)
  • Excellent telephonic skills, demonstrating professionalism, enthusiasm, competence, and friendliness.
  • Excellent detail orientation, with attention to accuracy, completeness, timeliness; exceptional recall and memory.


MUST BE A GRADUATE

SHOULD BE WILLING TO WORK IN NIGHT SHIFT

IMMEDIATE JOINERS PREFERRED



Shift Timings - 9:30 PM to 6:30 AM (Monday to Friday)

Job Location - Ellipode, Thirumala, Trivandrum


Walk In Details:


Date - 8th. 9th,10th & 11th September

Time - 10:00 AM to 2:00 PM

Venue - ECORGY SOLUTIONS PVT LTD, TC 41/2415, Elippode, Valiyavila, Thiruvananthapuram, 695006.


Walk In with your updated resume and certificates







Candidates may share their resume to varsham@neogencare.net

About the company

Incepted in 2011, Ecorgy Solutions is a BPO that renders its expert service in the home health care sector. We provide round the clock technical support to our global partners with utmost accuracy and precision. We render solutions with upgraded tools for coding and assessment, maintaining detailed clinical charts and records, ensuring timely payments and smoothening the medical billing process. O ...Show More

Company Size

201-500 Employees

Headquarter

Thiruvananthapuram

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