Tele Debt Management Executive-1

About us:

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

What makes you a good executive at Navi?

• Ability to learn
• Being disciplined
• Communicating well

How would your role at Navi Look Like?

• Calling the customer to remind the due date of the installment.
• Reminder calls to delinquent customers who failed to make the EMI payment.
• Explain the consequences to customers of not paying on time.

What are some of the good to have skills for this role?

• Fresh graduates or maximum 1 year of experience in telesales, sales, customer experience
• Decent communication skills both written & verbal.
• Should have basic knowledge of the internet and other search engine usage.
• Good observation skills and presentable.