Tele Caller

Bengaluru
Full-Time
Junior: 1 to 3 years
1L - 2.5L (Per Year)
Posted on Dec 17 2024

Not Accepting Applications

About the Job

Skills

Excellent communication skills
Active listening
Persuasion
Customer service
Problem-solving
Time management
Attention to detail
Ability to handle rejection

Tele Debt Management Executive-1


About us:

Navi is one of the fastest-growing financial services companies in India providing Personal &

Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first

financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML

capabilities, technology, and product expertise, Navi is dedicated to building delightful

customer experiences.

Founders: Sachin Bansal & Ankit Agarwal


What makes you a good executive at Navi?

● Ability to learn

● Being disciplined

● Communicating well


How would your role at Navi Look Like?

● Calling the customer to remind the due date of the installment.

● Reminder calls to delinquent customers who failed to make the EMI payment.

● Explain the consequences to customers of not paying on time.


What are some of the good to have skills for this role?

● Fresh graduates or maximum 1 year of experience in telesales, sales, customer

experience

● Decent communication skills both written & verbal.

● Should have basic knowledge of the internet and other search engine usage.

● Good observation skills and presentable.

About the company

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Industry

Financial Services

Company Size

5001-10000 Employees

Headquarter

Bangalore

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