Key Account Manager



Junior (1 to 3 years)
4L - 5L (Per Year)
Posted on Sep 02 2022

About the Job



· Work closely with Marketing Team, effectively use the CRM tool,plan the communications, promotions

· Close Sales leads-Understand Customer business model, recommends appropriate content solution.

· Onboard new Clients - liaise with Technical, Operations, Finance Teams

Broadly understand the technical workflow both at Customer’s end and Mystifly’s,

  • Effectively maintain and retain existing customers by building long-term relationship at all levels.
  • Complete proactive customer “good will” calls, share best practices, provide solutions to Customers in a timely manner
  • Demonstrate both the sales skills and technical knowledge to make presentations, lead customer discussions
  • Set, track and achieve sales account targets, aligned with company objectives.
  • Play an integral role in effective on-boarding of new clients.
  • The role will align to both growth and existing Mystifly accounts and as a result, a key portion of the role will also be focused on opening dormant accounts and growing a “book of business”.
  • Identifies growth potential in existing accounts by studying current transactions & patterns; mapping & interviewing key customer personnel and company personnel who work with the customer;
  • Develops new transactions & business with the existing customer with deep insights; explaining product and service enhancements and additions; introducing new products and services.
  • Contributes information to sales strategies by evaluating MyFareBox & ASR HUB product results on behalf of existing customers; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer feedback.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances the account management team and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Initiates sales process by building relationships; qualifying potential; & handover to the Sales Team

Preferably from Travel/ Sales background- With 3-5 years experience

Job Type: Full-time

Salary: ₹400,000.00 - ₹1,000,000.00 per year


  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund


  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Ability to commute/relocate:

  • HBR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)


  • Bachelor's (Preferred)


  • sales: 3 years (Preferred)
  • travel industry: 3 years (Preferred)

Application Deadline: 28/08/2022

About the company

Travel Agents Domestic Air Ticketing Agents Air Ticketing Agents International Air Ticketing Agents International Travel Agents

Company Size

11-50 Employees




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Expertia AI Technologies Pvt. Ltd, Sector 1, HSR Layout,
Bangalore 560101

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© 2024 Expertia AI. Copyright and rights reserved