Telesales Executive

32

Applications

New Delhi
Full-Time
Fresher: Less than 1 year
11K - 15K (Per Month)
Posted on Feb 06 2023

About the Job

Skills

Communication
Lead Generation
Customer Service

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers’ purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads for the outside sales team to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
  • High school diploma or GED.
  • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
  • Certified Sales Professional (CSP) accreditation is advantageous.
  • Proven experience working as a telesales executive.
  • Proficiency in all Microsoft Office applications.
  • The ability to follow scripts.
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.

About the company

MyMoneyMantra (MMM) is India’s largest phy-gital (Physical-Digital) marketplace for loans, mortgages and credit cards. MMM helps customers compare products across 100+ Financial Institutions and demystifies the world of personal finance. The Company’s mission is to serve the need of every Indian by delivering the right suite of financial products in the most efficient manner. Over the la ...Show More

Company Size

1001-5000 Employees

Headquarter

Delhi

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