Personal Assistant

Location: Corporate Office

Reporting To: Director

Overview

The Personal Assistant provides high-level administrative and operational support to the Director, ensuring smooth coordination, timely communication, and efficient handling of day-to-day priorities. This role demands exceptional organisation skills, discretion, professionalism, and the ability to anticipate needs in a fast-paced hospitality environment.

Key Responsibilities

1. Administrative Support

●    Manage the Director’s calendar, appointments, meetings, and travel schedules.

●    Organise and prioritise daily tasks, ensuring timely follow-ups.

●    Draft emails, letters, presentations, and communication on behalf of the Director.

●    Coordinate internal meetings, prepare minutes, and track action points.

2. Operational Coordination

●    Liaise with HODs, property teams, and external partners to ensure the Director’s instructions are executed accurately.

●    Maintain an organised filing system for documents, approvals, and confidential records.

●    Assist with project tracking and follow-ups across multiple properties and departments.

3. Communication Management

●    Serve as the primary point of contact for stakeholders seeking access to the Director.

●    Screen calls, messages, and requests; ensure smooth information flow.

●    Maintain professionalism, confidentiality, and clarity in all communication.

4. Travel & Event Assistance

●    Plan and coordinate travel itineraries, bookings, and logistics.

●    Support with personal and professional events, meetings, or engagements as required.

5. Research & MIS Support

●    Conduct basic research, prepare briefs, collect data, and create reports as required by the Director.

●    Assist in preparing documents for reviews or presentations.

Skills & Requirements

●    Graduate with 2–5 years of experience as a PA, EA, or Administrative Coordinator.

●    Excellent written and verbal communication skills.

●    Highly organized with strong time-management abilities.

●    Discreet, reliable, and able to maintain strict confidentiality.

●    Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with technology tools.

●    Ability to multitask and work in a fast-paced environment.

●    Professional appearance and positive attitude.

Preferred Personality Traits

●    Calm and composed under pressure.

●    Proactive, solution-oriented, and quick with follow-ups.

●    Strong interpersonal skills.

●    High level of integrity and accountability.