company logo

Technical Support Engineer Nashik

Nashik
Full-Time
Fresher (0 to 1 years)
Posted on Oct 14 2022

About the Job

Skills

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. 

 

Responsibilities

  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware


Qualifications

  • 2+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

About the company

Minitek offer comprehensive single source solutions and services Along the Consult - Design - Build - Operate - Maintain value chain covering the entire IT Infrastructure of an enterprise like • Software Licensing • Networking Solutions • Data center solutions • Enterprise Solutions • Security & Surveillance • Barcode Solution • Firewall & UTM • Maintenanc ...Show More

Company Size

200plus Employees

Headquarter

Nashik

Other open jobs from Minitek Systems India Pvt. Ltd.