JD for tele councellor

Role Responsibilities:

-Responsible to manage to convert leads of prospective learners, includes counseling through phone, email, chat, and social media.

-Identifying references through the existing customer base to increase the sales pipeline

Details pertaining to lead discussions conversion should be updated in real-time on CRM software

-Responsible for adherence to the inside sales process, tools, and data management.

Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as a number of enrollments.

-Handle Objections and Price Negotiation in order to generate Sales Revenue.

-Maintain effective communication till the time learner is on-boarded.

-Have at least 9 months of experience in education selling (for experienced candidates).

Skills Required:

-Excellent written and spoken communication skills (English proficiency).

-Strong sales bent of mind, in order to understand and effectively communicate what DataTrained is offering to its prospective students and close applications.

-Approachable and vibrant personality.

Ability to approach any situation with patience and very strong empathy.

-Passion to deliver the highest levels of customer service at all times.

-Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

-Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.