PlusPlus Lifesciences LLP is a healthcare company driven by science and innovation. We are committed to delivering premium nutrition solutions tailored to support diverse lifestyles. Our formulations, crafted by a team of doctors, pharmacologists, and nutritionists, prioritize quality, safety, and efficacy. At PlusPlus, we believe in providing extraordinary care for an extraordinary life.

Position Overview

We are seeking a motivated and detail-oriented Inside Sales Coordinator to join our dynamic team. The ideal candidate will play a key role in supporting the sales process, managing customer relationships, and ensuring smooth coordination between sales, marketing, and operational teams.

This position is perfect for someone who is passionate about healthcare and nutrition, thrives in a fast-paced environment, and has excellent communication and organizational skills.

Key Responsibilities

• Sales Coordination: Assist the sales team in managing leads, tracking sales activities, and maintaining accurate customer records in the CRM system.
• Customer Support: Respond to customer inquiries via phone, email, and chat, ensuring a high level of customer satisfaction.
• Order Processing: Coordinate and process sales orders, ensure timely delivery, and resolve any issues related to orders.
• Lead Management: Identify potential leads from various sources, qualify prospects, and schedule meetings or follow-ups for the sales team.
• Reporting: Prepare regular sales reports and performance metrics for review by the sales manager.
• Cross-Functional Collaboration: Work closely with the marketing and operations teams to ensure seamless execution of campaigns, product launches, and order fulfillment.
• Product Knowledge: Stay updated on the company’s products and services to effectively address customer queries and provide accurate information.
• Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell products based on customer needs and preferences.