A food start-up trying to pioneer the fast casual restaurant model in India



<ul><li>Managing staff:&nbsp;Assigning tasks to staff, creating schedules, and training new employees&nbsp;</li><li> </li><li>Customer service:&nbsp;Handling customer complaints and ensuring customer service best practices are followed&nbsp;</li><li> </li><li>Inventory:&nbsp;Managing inventory levels and ensuring the store is stocked&nbsp;</li><li> </li><li>Safety:&nbsp;Ensuring compliance with health and safety codes and keeping the store clean and tidy&nbsp;</li><li> </li><li>Cash:&nbsp;Handling cash responsibilities for the shift, such as counting cash and managing bank deposits&nbsp;</li><li> </li><li>Sales and production:&nbsp;Ensuring daily sales or production goals are met&nbsp;</li><li> </li><li>Technology:&nbsp;Troubleshooting technology glitches&nbsp;</li><li> </li><li>Communication:&nbsp;Providing guidance and feedback to staff&nbsp;</li><li> </li><li>Conflict resolution:&nbsp;Resolving workplace disputes</li></ul>

<h3>Key Responsibilities:</h3><ol><li>Customer Service &amp; Satisfaction:</li></ol><ul><li class="ql-indent-1">Greet and interact with customers to ensure a positive dining experience.</li><li class="ql-indent-1">Address and resolve customer complaints promptly and professionally.</li><li class="ql-indent-1">Support the team in maintaining a clean, friendly, and welcoming environment.</li></ul><ol><li>Operational Management:</li></ol><ul><li class="ql-indent-1">Learn and assist in managing daily operations, including opening and closing procedures, cash handling, and inventory checks.</li><li class="ql-indent-1">Ensure compliance with QSR brand standards, food safety, and hygiene regulations.</li><li class="ql-indent-1">Support the Restaurant Manager in monitoring food quality, portion control, and inventory levels to minimize waste.</li></ul><ol><li>Team Leadership &amp; Training:</li></ol><ul><li class="ql-indent-1">Support training and onboarding of new staff members.</li><li class="ql-indent-1">Motivate and guide the team to achieve high performance in service, food preparation, and teamwork.</li><li class="ql-indent-1">Assist in scheduling staff shifts and ensuring adequate coverage during peak hours.</li></ul><ol><li>Sales &amp; Promotions:</li></ol><ul><li class="ql-indent-1">Assist in implementing and promoting special offers or new menu items.</li><li class="ql-indent-1">Upsell products to customers and train team members in effective sales techniques.</li></ul><ol><li>Health &amp; Safety Compliance:</li></ol><ul><li class="ql-indent-1">Ensure adherence to health, safety, and sanitation standards, including HACCP and local regulations.</li><li class="ql-indent-1">Conduct routine checks to ensure all equipment and facilities are maintained and in good working order.</li></ul><ol><li>Learning &amp; Development:</li></ol><ul><li class="ql-indent-1">Actively participate in training programs to develop leadership, communication, and operational management skills.</li><li class="ql-indent-1">Gain a strong understanding of restaurant financials, including sales targets, cost control, and profit margins.</li></ul>

Responsibilities Manage kitchen staff and coordinate food orders Supervise food prep and cooking Check food plating and temperature Establish portion sizes Schedule kitchen staff shifts Price menu items in collaboration with the Restaurant Manager Order food supplies and kitchen equipment, as needed Train kitchen staff on prep work and food plating techniques Store food products in compliance with safety practices (e.g., in refrigerators) Keep weekly and monthly cost reports Maintain sanitation and safety standards in the kitchen areaRequirements Proven work experience as a Kitchen Manager, Restaurant Manager or Head Chef Hands-on experience with planning menus and ordering ingredients Knowledge of a wide range of recipes Familiarity with kitchen sanitation and safety regulations Excellent organizational skills Conflict management abilities Ability to manage a team in a fast-paced work environment Flexibility to work during evenings and weekends Certification from a culinary school or degree in Restaurant Management is a plus Work Location - Indiranagar.

Company OverviewMaiz Hospitality Private Limited is a dynamic food start-up striving to revolutionize the fast casual restaurant landscape in India. Headquartered in Bangalore with a workforce of 201-500 employees, Maiz emphasizes innovation and quality service within the hospitality sector. More information can be found at <a href="http://www.maiz.in" rel="noopener noreferrer" target="_blank">www.maiz.in</a>. Job OverviewThe Restaurant Staff position at Maiz Hospitality Private Limited offers a junior-level role situated in Bengaluru, ideal for candidates with 1 to 3 years of experience in the hospitality industry. This role emphasizes quality service, efficient food preparation, and collaboration within a fast-paced restaurant environment. Qualifications and Skills<ul><li>Food Preparation (Mandatory skill): Expertise in preparing and presenting food in alignment with the company's standards.</li><li>Teamwork (Mandatory skill): Proven ability to work collaboratively within a team to achieve common goals efficiently.</li><li>Time Management (Mandatory skill): Skill in managing and prioritizing tasks effectively to meet deadlines.</li><li>Customer Service: Proficiency in providing exceptional experience and interaction to ensure customer satisfaction.</li><li>Communication: Strong verbal and written communication skills to interact clearly with customers and staff.</li><li>Attention to Detail: Keen eye for detail to maintain high standards of food quality and service.</li><li>Adaptability: Flexibility to adjust to various shifts and operational requirements in a dynamic environment.</li><li>Problem Solving: Ability to identify and resolve issues efficiently to maintain smooth operation and service flow.</li></ul> Roles and Responsibilities<ul><li>Assist in food preparation and ensure consistent quality in presentation and taste.</li><li>Deliver high-quality customer service, addressing inquiries and handling customer requests promptly.</li><li>Maintain a clean and organized work environment, adhering to health and safety regulations.</li><li>Collaborate with fellow staff to ensure efficient operations and optimal customer experience.</li><li>Monitor inventory levels and communicate necessary restocking of supplies promptly.</li><li>Support various restaurant functions as needed, including cashier duties and table service.</li><li>Handle customer feedback with professionalism and provide solutions to improve satisfaction.</li><li>Participate in training sessions and contribute to a culture of continuous improvement.</li></ul>

Company OverviewMaiz Hospitality Private Limited is a dynamic food start-up aiming to revolutionize the fast-casual restaurant model in India. With its headquarters in Bangalore, Maiz is at the forefront of the hospitality industry, employing between 201 and 500 dedicated professionals. Learn more about our innovative approach at <a href="http://www.maiz.in" rel="noopener noreferrer" target="_blank">www.maiz.in</a>. Job OverviewMaiz Hospitality Private Limited is seeking a dedicated and creative Junior Commis Chef to join our growing team in Bengaluru. This full-time position requires a minimum of 1 year of culinary experience, and is ideal for ambitious chefs looking to expand their skills in a vibrant, fast-paced environment. The role involves working collaboratively to maintain quality and consistency in our culinary offerings. Qualifications and Skills<ul><li>Culinary Skills (Mandatory skill) - Demonstrated proficiency in culinary techniques and practices, essential for preparing a diverse menu.</li><li>Menu Planning (Mandatory skill) - Ability to contribute to menu innovation and development, ensuring a mix of quality and creativity.</li><li>Food Safety Knowledge (Mandatory skill) - Understanding of food hygiene and safety regulations to maintain kitchen standards.</li><li>Creativity - Ability to infuse new ideas and innovative touches into menu offerings to captivate customer interest.</li><li>Time Management - Proven efficiency in managing time effectively during high-pressure kitchen operations.</li><li>Attention to Detail - Keen eye for detail to ensure quality and presentation consistency in all dishes.</li><li>Organization - Strong organizational skills to manage ingredients and kitchen operations seamlessly.</li><li>Teamwork - Ability to work collaboratively with the kitchen team, fostering a positive cooking environment.</li></ul> Roles and Responsibilities<ul><li>Assist in food preparation and cooking under the supervision of senior chefs to maintain kitchen workflow.</li><li>Help develop new menu items, incorporating seasonal ingredients and food trends.</li><li>Ensure cleanliness and organization of kitchen space, adhering to food safety regulations.</li><li>Maintain effective communication with the kitchen team to ensure timely service delivery.</li><li>Participate actively in team meetings and contribute ideas for menu enhancement.</li><li>Manage stock levels and assist with inventory control to minimize wastage.</li><li>Adapt to a fast-paced environment and ensure high-quality standards are met consistently.</li><li>Continuously strive for culinary excellence and remain committed to personal development in the culinary field.</li></ul>