Company Overview

Maharashtra Minerals Corporation Ltd (MMCL), founded in 1961, is a joint sector corporation that partners with the Government of Maharashtra. With a primary focus on mining, mineral processing, and marketing of mineral products, MMCL is dedicated to fostering entrepreneurship and revitalizing backward districts in Maharashtra. Headquartered in Mumbai, the company operates within the minerals industry and employs between 51 to 200 individuals. For more information, visit www.mahamines.com.

Job Overview

We are seeking a motivated and professional Front Desk Receptionist to join our team at Maharashtra Minerals Corporation Ltd. Located in Prabhadevi, this full-time junior-level position requires a minimum of 1 year and a maximum of 3 years of relevant work experience. The ideal candidate will provide excellent customer service and manage day-to-day front office operations efficiently.

Qualifications and Skills

• Proficiency in handling multiline phone systems to manage incoming and outgoing calls accurately and courteously (Mandatory skill).
• Experience with attendance management to maintain precise records for employee time and attendance (Mandatory skill).
• Working knowledge of Customer Relationship Management (CRM) Software to handle customer inquiries and maintain relationships effectively.
• Basic understanding of accounting software to assist in managing office financials, including billing and invoicing.
• Appointment scheduling skills to coordinate meetings and ensure timely management of calendars.
• Competency in email management to organize communication and respond promptly to queries.
• Familiarity with document management systems for efficient filing and retrieval of important documents.
• Strong customer service skills to ensure all visitors and callers receive a professional and welcoming experience.

Roles and Responsibilities

• Greet clients and visitors warmly, and provide necessary assistance and information.
• Answer and direct phone calls efficiently using a multiline phone system.
• Manage appointments and schedules for staff and clients effectively.
• Handle incoming and outgoing mail and packages, ensuring prompt delivery and collection.
• Maintain a tidy and organized reception area, ensuring it is presentable at all times.
• Assist in basic accounting duties, including data entry and invoice processing.
• Update and maintain all reception and administration-related records accurately.
• Coordinate with internal departments to support company operations and initiatives as needed.