Company Overview

LegsGo Holidays, headquartered in Chennai, Tamil Nadu, is a vibrant company in the Travel Arrangements industry with a workforce of 50-100 employees. Our mission is to create unforgettable memories for our clients by providing exemplary holiday experiences. For more information, visit our website at www.legsgo.com.

Job Overview

We are seeking a passionate and dedicated Travel Consultant to join our team at LegsGo Holidays. This full-time position is based in Chennai and is suited for a junior level professional with 1 to 3 years of experience. The ideal candidate will be responsible for delivering exceptional consultation services to our clients, ensuring their travel plans are seamless and memorable.

Qualifications and Skills

• Proven experience in itinerary planning with the ability to craft personalized travel routes that meet client needs.
• Strong knowledge of various destinations to provide insightful recommendations to clients.
• Exemplary customer service skills to effectively communicate with clients and handle inquiries professionally.
• Excellent problem-solving abilities to quickly address and resolve travel-related issues for clients.
• Skilled in trip customization to tailor travel packages based on client preferences and requirements.
• Effective budget management skills to assist clients in creating cost-effective travel plans.
• Attentive to detail and committed to delivering high-quality service and client satisfaction.
• Must have the ability to work independently and collaborate with team members to achieve company goals.

Roles and Responsibilities

• Consult with clients to determine their travel needs and preferences, providing expert advice and recommendations.
• Create, customize, and finalize travel itineraries for clients, ensuring optimal satisfaction and adherence to budget.
• Maintain up-to-date knowledge of travel destinations, trends, and deals to offer clients the best options.
• Handle all bookings and reservations including flights, accommodations, and transportation arrangements.
• Provide timely and effective resolutions to any travel-related problems or emergencies clients may encounter.
• Build and maintain relationships with clients to encourage repeat business and referrals.
• Work cooperatively with other team members and departments to enhance customer service and operational efficiency.
• Ensure all travel documentation, itineraries, and customer information are accurately managed and stored.