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Technical Support Executive

Delhi
Full-Time
Junior: 1 to 3 years
Posted on Jun 21 2023

Not Accepting Applications

About the Job

Skills

jira
g suit
Slack
ccna
ccnp
  • Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience.
  • 0-3 years’ experience in a progressively responsible technical support or helpdesk role.
  • Strong customer service background required.
  • Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale.
  • Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and CCNA, CCNP certification required.
  • On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware and application, knowledge of MYSQL database
  • Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls)
  • Role Technical Support Engineer
  • Ecommerce
  • Functional Area IT Software - L1 Application Support


About the company

Tejoo Fashions, the biggest women's ethnic wear wholesale store in Chandni chowk Delhi - 6

Industry

Wholesale

Company Size

51-200 Employees

Headquarter

Delhi, Delhi