The Account Manager is responsible for managing client relationships, ensuring customer satisfaction, and driving account growth. This role serves as the main point of contact between the company and its clients, coordinating internal teams to deliver solutions that meet client needs and objectives.<h3>Key Responsibilities:</h3><ul><li>Serve as the lead point of contact for

The Account Manager is responsible for managing client relationships, ensuring customer satisfaction, and driving account growth. This role serves as the main point of contact between the company and its clients, coordinating internal teams to deliver solutions that meet client needs and objectives. <h3>Key Responsibilities:</h3><ul><li>Serve as the lead point of

<ol><li>Social Media Management—Help create, schedule, and analyze social media posts on platforms such as Instagram, Facebook, LinkedIn, and Twitter.</li><li>Content Creation – Write blog posts, social media captions, email newsletters, and other marketing materials.</li><li>SEO &amp; Website Optimization – Conduct keyword research, optimize cont

<h3>Job Summary:</h3>The Collections Officer is responsible for contacting customers with overdue accounts, negotiating payment plans, and ensuring timely debt recovery. The role requires strong communication skills, persistence, and the ability to handle difficult conversations professionally.<h3>Key Responsibilities:</h3><ul><li>Contact customers via phon

We are looking for an experienced Node.js Developer to join our talented development team. As aNode.js Developer, you will be responsible for managing the interchange of data between the serverand the users, as well as developing and maintaining server-side logic. You will collaborate withfront-end developers, understand user requirements, and implement efficient, scalable,

KnoBee Social India Pvt Ltd is a startup established on 21st July 2021. It began with the vision of making it the leading private media platform for connecting users with their families and friends through the safest digital media.  Its mission is to provide people with a virtual space where they can connect, chat, and build their family connections by creating their virtual family tree. Every single team member of KnoBee only works with the motive of making KnoBee the best family connection application.

<h2>Key Responsibilities:</h2><ul><li>Develop and communicate a clear product vision, strategy, and roadmap based on market trends and customer needs.</li><li>Collaborate with engineering, design, and business teams to define product requirements and prioritize features.</li><li>Conduct market research, competitor analysis, and user feedback sessions to identify opportunities for innovation.</li><li>Define and track key performance indicators (KPIs) to measure product success and drive continuous improvements.</li><li>Work closely with stakeholders to ensure alignment between business goals and product development.</li><li>Lead the product lifecycle from ideation to launch, ensuring timely delivery and high quality.</li><li>Stay updated on industry trends, emerging technologies, and customer expectations to maintain a competitive edge.</li><li>Create detailed product documentation, including user stories, wireframes, and specifications.</li><li>Manage the product backlog and ensure effective sprint planning in an Agile environment.</li><li>Act as the voice of the customer, ensuring an excellent user experience.</li></ul><h2>Qualifications &amp; Skills:</h2><ul><li>2-5+ years of experience in product management, preferably in [industry-specific] domain.</li><li>Must have good knowledge of SEO </li><li>Strong analytical and problem-solving skills with a data-driven mindset.</li><li>Experience working with Agile methodologies</li><li>Excellent communication and stakeholder management skills.</li><li>Proficiency in product management tools such as JIRA, Trello, or Aha!</li><li>Familiarity with UX/UI principles and customer journey mapping.</li><li>Experience with A/B testing, user research, and product analytics tools (Google Analytics, Mixpanel, etc.).</li></ul>

<h3>Key Responsibilities:</h3><ul><li>Application Support: Provide technical support for business applications, troubleshooting issues, and resolving user concerns efficiently.</li><li>System Optimization: Monitor application performance, suggest improvements, and ensure applications run smoothly.</li><li>User Training: Conduct training sessions and create user documentation to improve adoption and efficiency of applications.</li><li>Configuration &amp; Customization: Configure applications to meet business needs, implement new features, and customize settings when necessary.</li><li>Collaboration: Work closely with IT, developers, vendors, and business stakeholders to enhance applications and resolve issues.</li><li>Upgrades &amp; Maintenance: Assist with software updates, patches, and migrations, ensuring minimal disruption to operations.</li><li>Security &amp; Compliance: Ensure applications comply with security policies and industry regulations, assisting with audits as needed.</li></ul><h3>Required Skills &amp; Qualifications:</h3><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2+ years of experience in application support, system administration, or a similar role.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Familiarity with databases, SQL, APIs, and system integrations.</li><li>Excellent communication and training skills for end-users.</li><li>Experience with enterprise software such as ERP, CRM, or industry-specific applications is a plus.</li><li>Ability to work independently and manage multiple tasks efficiently.</li></ul><h3>Preferred Qualifications:</h3><ul><li>Certifications related to software applications, ITIL, or business systems.</li><li>Experience working with cloud-based applications (e.g., SaaS, AWS, Azure).</li></ul>

Your Roles and Responsibilities ● Ability to verify the accuracy of invoices and other accounting documents or records ● Maintain the daily accounts and administrative tasks ● Create and update daily MIS ● Ability to do bank-related work. ● Compile data and prepare a variety of reports ● Reconcile records with internal company employees and management, or external vendors or customers ● TDS and GST return lings and reconciliations, and preparation of payroll ● Recommend actions to resolve discrepancies ● Perform basic OCE tasks, including answering phones, responding to emails, processing mail, ling, etc. ● Maintain a database, ensuring that records are complete and current ● Record information, processing, and long forms ● Prepare checks, deposits, budgets, and financial reports ● Update ledgers, researching and resolving discrepancies ● Abide by all company procedures and accounting principles ● Respond appropriately to vendor, client, and internal requests ● Ensure the Accounting Department runs smoothly and efficiently What You’ll Need (must-haves for the role) ● At least 3 years relevant work experience in sa imilar role ● Educational qualification: B.Com/ M.Com or CA (Inter) from reputable university ● Competency in Microsoft Oce ● Proficiency in Tally and TDS software ● Excellent communication, interpersonal, and negotiation skills ● Highly organized and solution-oriented ● Detail-oriented and able to prioritize

Position Overview:We are seeking a creative, strategic, and results-driven Social Media Manager to lead our online presence across various platforms. This role involves crafting engaging content, managing social media strategies, analyzing performance metrics, and driving brand growth in the digital space.Key Responsibilities:<ol><li>Strategy Development</li></ol><ul><li class="ql-indent-1">Develop and execute a comprehensive social media strategy aligned with business goals.</li><li class="ql-indent-1">Identify target audiences and tailor strategies for optimal engagement.</li><li class="ql-indent-1">Stay updated on trends, platform changes, and emerging technologies.</li></ul><ol><li>Content Creation &amp; Management</li></ol><ul><li class="ql-indent-1">Plan, create, and schedule engaging content for platforms such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.</li><li class="ql-indent-1">Collaborate with graphic designers, copywriters, and videographers to produce high-quality posts, videos, and stories.</li><li class="ql-indent-1">Ensure brand voice and identity are consistent across all channels.</li></ul><ol><li>Community Engagement</li></ol><ul><li class="ql-indent-1">Monitor and respond to comments, messages, and reviews to foster positive community relations.</li><li class="ql-indent-1">Build and maintain relationships with followers, influencers, and brand advocates.</li><li class="ql-indent-1">Handle social media crisis management, escalating issues as needed.</li></ul><ol><li>Analytics &amp; Reporting</li></ol><ul><li class="ql-indent-1">Track and analyze key performance metrics (engagement, reach, conversions, etc.).</li><li class="ql-indent-1">Generate regular performance reports and insights for leadership.</li><li class="ql-indent-1">Use data to refine strategies and improve ROI.</li></ul><ol><li>Campaign Management</li></ol><ul><li class="ql-indent-1">Plan and manage social media advertising campaigns.</li><li class="ql-indent-1">Optimize ad performance using A/B testing and other analytical tools.</li><li class="ql-indent-1">Collaborate with marketing and sales teams to integrate campaigns with broader initiatives.</li></ul><ol><li>Team Collaboration</li></ol><ul><li class="ql-indent-1">Work with cross-functional teams including marketing, PR, and product to align messaging.</li><li class="ql-indent-1">Train and mentor junior team members or interns on social media best practices.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Marketing, Communications, or a related field.</li><li>3+ years of experience in social media management or a similar role.</li><li>Proficiency in social media management tools (e.g., Hootsuite, Sprout Social).</li><li>Strong understanding of analytics tools (Google Analytics, platform-specific insights).</li><li>Excellent written and verbal communication skills.</li><li>Creative mindset with an eye for design and trends.</li><li>Experience with paid social media campaigns and influencer partnerships is a plus.</li></ul>Key Competencies:<ul><li>Creativity and innovation.</li><li>Strong analytical and problem-solving skills.</li><li>Exceptional organizational and multitasking abilities.</li><li>Flexibility to adapt to changing priorities and trends.</li><li>Passion for social media and staying ahead of industry developments.</li></ul>Why Join Us?<ul><li>Opportunity to shape the online presence of a dynamic brand.</li><li>Work in a collaborative and innovative environment.</li><li>Competitive salary and benefits package.</li><li>Professional growth opportunities in a growing digital landscape.</li></ul>Application Process:To apply, please submit your resume, a cover letter, and a portfolio showcasing your past social media campaigns and content.

A social media manager's responsibilities include:&nbsp; <ul><li>Creating content:&nbsp;Developing and curating content for social media platforms, including text posts, graphics, and videos&nbsp;</li><li> </li><li>Managing campaigns:&nbsp;Planning and developing social media campaigns, and overseeing their execution&nbsp;</li><li> </li><li>Analyzing data:&nbsp;Reviewing analytics and tracking metrics to measure the success of campaigns&nbsp;</li><li> </li><li>Growing audiences:&nbsp;Increasing followers and engagement on social media platforms&nbsp;</li><li> </li><li>Staying up-to-date:&nbsp;Keeping up with the latest social media trends and best practices&nbsp;</li><li> </li><li>Collaborating:&nbsp;Working with other departments to ensure social media efforts align with company goals&nbsp;</li><li> </li><li>Managing budgets:&nbsp;Ensuring expenditures remain within budgetary limits&nbsp;</li><li> </li><li>Managing reputation:&nbsp;Monitoring and maintaining the company's reputation on social media&nbsp;</li><li> </li></ul>Other responsibilities may include:&nbsp;Communicating with key stakeholders, Responding to questions and comments, and Engaging with customers on different channels.&nbsp; The specific responsibilities of a social media manager can depend on the size of the company.&nbsp;For example, at larger corporations, social media managers may approve copy or videos rather than create them.&nbsp; Social media managers typically need:&nbsp; <ul><li>A bachelor's degree in marketing, public relations, or similar&nbsp;</li><li> </li><li>Good interpersonal and organizational skills&nbsp;</li><li> </li><li>Good analytical skills&nbsp;</li><li> </li><li>Excellent written and verbal communication skills&nbsp;</li><li> </li><li>Experience of developing and implementing marketing strategies and plans</li></ul>

KnoBee Social India Pvt. Ltd.