JD-

Manage a team of Consultants to drive implementation of the product with the clients - starting from Business process mapping to User Acceptance testing and taking the customers live 

Analyze business requirements and design solutions covering various functional scenarios and facilitate client demos

Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases

Coordinate with the Development team to define any change request from the client and solution for the client-specific use case

Plan and lead meetings and working sessions effectively with both client and product development teams

Provide Key User Training and support customer to ensure sign off at each milestone as per project plan

Guide the client through the change management process and managing both internal and external expectations

Ensure the client is supported throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)

Map benefits delivered through the implementation of Darwinbox HRMS

Prepare documentation to hand over the account to the Customer Success team.