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Academic Counselor

Cochin
Full-Time
Mid-Level: 4 to 6 years
1L - 5L (Per Year)
Posted on Dec 07 2023

About the Job

Skills

counselling
student counselling
English
Malyalam
wriiten
Communication

Location- Kochi, Kerala


Work from Office


Experience- 0 to 5 years


CTC- Up to 05 LPA 


Responsibilities 


∙ Conduct outbound calls to prospective students & their parents by following provided guidelines. 

∙ Introduce and promote the company's products/services to potential customers. ∙ Qualify leads by gathering relevant information and assessing their interest. ∙ Handle objections and provide accurate information to address customer inquiries. ∙ Maintain a high level of product knowledge to effectively communicate features and benefits. 

∙ Keep accurate records of interactions, customer details, and call outcomes in the CRM system. 

∙ Follow up on leads and nurture prospects through the sales funnel. 

∙ Achieve and exceed weekly/monthly sales targets. 

∙ Collaborate with the sales team to share feedback and insights for process improvement. ∙ Ensure compliance at all steps. 

∙ Participate in ongoing training and skill development programs.


Requirements

 

∙ Proven experience (0-5 years) as a tele caller or in a similar sales role. ∙ Excellent communication and interpersonal skills. 

∙ Candidate must know English and Malyalam 

∙ Strong negotiation and persuasion abilities. 

∙ Ability to work in a fast-paced and target-driven environment.

∙ Familiarity with CRM software and calling tools is a plus. 

∙ Goal-oriented and self-motivated with a strong desire to succeed. 

∙ Fresher, BCom, BBA, MBA or relevant certifications are a plus. 

∙ Knowledge of MS Office is a plus. 

∙ Proficiency in both written and spoken English is essential.

About the company

Live online classes for joyful learning.

Industry

E-Learning Providers

Company Size

5001-10000 Employees

Headquarter

Pan India

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