Roles and Responsibilities

1. Answering calls and resolving queries about product or company.

2. Conveying verbal acknowledgments of offers to our Sales group for closing.

3. Excellent knowledge of the Marathi language

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Responding to inquiries concerning things or the organization

6. Keeps up quality service by adhering to organization guidelines

7. Initiating sales with potential customers over the phone

8. . Acquiring and updating an individual's contact details

9. Proven track record of successfully meeting sales quota over the phone

10. Good knowledge of computer programs like (CRM software) and other telephone systems

11. The patience and skill to interact with customers in speech communication.

Skills

· Proficient in communication and interpersonal skills

. Record-keeping skills

· Verbal communication

· Outstanding negotiation skills to resolve issues and address inquiries

· Data entry skills

· Deal Closing skills