Company Overview

Just Skin & Hair Clinic, under the management of Sakhiya Skin Clinic, is India’s premier skin clinic dedicated to providing top-quality skin and hair care treatments in smaller towns. With over 25 years of experience from Dr. Jagdish Sakhiya in dermatology, our mission is to make high-quality care accessible to all. Located in Surat, we prioritize excellence and affordability, offering our services to underserved areas with a commitment to elevating the health and human services industry.

Job Overview

We are looking for a mid-level Office Administrator to join our team in Surat. As a full-time role, the ideal candidate will play a vital role in ensuring the smooth operation of our clinic's administrative tasks. This position requires proficiency in day-to-day office management, excellent communication skills, and a capability to handle various administrative functionalities to support our goal of delivering outstanding skin and hair care services.

Qualifications and Skills

• Proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint is a mandatory skill for daily administrative tasks.
• Experience with Customer Relationship Management (CRM) software to manage and enhance client interactions effectively is mandatory.
• Efficient data entry skills to maintain accurate patient records swiftly and reliably is mandatory.
• Knowledge of Google Workspace for collaborative tools and document sharing among the team.
• Ability to use QuickBooks for financial transactions, invoicing, and maintaining accounts.
• Familiarity with Slack as a communication tool to collaborate and communicate promptly with team members.
• Expertise in scheduling software to handle appointments and manage the calendar efficiently.
• Proficient with document management systems for organizing and storing important paperwork digitally.

Roles and Responsibilities

• Manage daily office operations ensuring the smooth running of tasks and administrative procedures.
• Serve as the point of contact for internal and external clients, providing support and addressing their queries effectively.
• Oversee and coordinate appointments and schedules, ensuring optimal clinic operation and resource allocation.
• Maintain accurate records of patient information and assist in the preparation of reports and documentation.
• Implement and monitor compliance with office policies and procedures to ensure organizational efficiency.
• Assist in financial activities such as billing, reconciliation, and financial report preparation when needed.
• Support office staff with the necessary equipment and resources to perform their duties efficiently.
• Enhance customer experiences by engaging effectively via CRM, ensuring satisfaction and retention.