Company Overview

Just Skin And Hair Clinic, established by Dr. Jagdish Sakhiya, is committed to delivering top-quality skin care treatments in small and medium towns. With over 25 years of dermatological expertise, we aim to make skin and hair care accessible and affordable. Part of Sakhiya Skin Clinic, India’s leading skin clinic, we are dedicated to addressing the unique skin concerns of smaller town populations. Based in Surat and employing 201-500 professionals, we are a key player in the Health and Human Services industry.

Job Overview

We are seeking a dedicated Clinic Manager at Just Skin And Hair Clinic to oversee daily operations in our dynamic and expanding clinic environment. This is a mid-level, full-time position focusing on maintaining clinic excellence and patient satisfaction. The ideal candidate will effectively coordinate operations to ensure the delivery of high-quality services in alignment with our mission.

Qualifications and Skills

• Proficiency in patient scheduling software (Mandatory skill) is essential for efficiently managing appointments and streamlining clinic operations.
• A deep understanding of healthcare compliance regulations (Mandatory skill) to ensure all clinic operations adhere to industry standards and legal requirements.
• Capability in patient experience optimization (Mandatory skill) to enhance patient satisfaction and loyalty through superior service and care strategies.
• Strong skills in healthcare operations management to handle the daily functioning of clinic activities and ensure smooth operations.
• Experience with Electronic Health Records (EHR) systems to efficiently manage patient data and ensure accurate health information management.
• Proficiency in revenue cycle management to optimize the financial health of the clinic, including billing and insurance processes.
• Ability to manage financial budgeting to oversee clinic financial operations, ensuring efficient resource allocation and cost management.
• Competency in human resources management to effectively lead and motivate clinic staff, ensuring a productive and positive work environment.

Roles and Responsibilities

• Oversee daily clinic operations to ensure tasks are performed efficiently and according to established protocols and standards.
• Coordinate and manage staff, providing training and guidance to maintain a high-performing team environment.
• Ensure patient care and service quality by implementing strategies that enhance patient satisfaction and address any concerns promptly.
• Maintain compliance with healthcare regulations, preparing for audits and maintaining documentation according to legal and industry requirements.
• Manage financial aspects, including budgeting, billing, and reporting to support the clinic's financial stability and growth.
• Enhance patient scheduling processes to reduce wait times and improve clinic workflow efficiency.
• Collaborate with healthcare providers to ensure the delivery of quality care and the implementation of effective patient care strategies.
• Analyze clinic performance data to identify areas for improvement and drive overall clinic performance and efficiency.