Designation – Customer Care Executive

Process – International Health Care

Location - Vijay Nagar, Indore - 452010

Salary - Depending upon the interview

Job Type - Permanent | Work from Office

About the Company - JoyLamp & Co is an International BPO based startup in Indore. It was founded

in 2021 with a vision to build an organisation with versatile nature towards business opportunities. We

deal in a number of processes such as Customer Support, Data Entry and Sales.

Interview process - 1st round by the HR (Telephonic/Gmeet)

2nd round by the Client (Office Premises)

3rd round Salary Discussion (Office Premises)

Benefits -

● Lucrative Incentives

● Free Lunch

Schedule:

● Fixed Night Shift (9 hrs)

● Monday to Friday

Job Requirements -

● Good presentation,negotiation and problem-solving skills

● Excellent customer service and sales skills.

● Strong verbal and written communicator

● Educational Qualification required (mandatory) - B.Sc (nursing)/ M.Sc (nursing)/ B.pharma/

M.pharma

Job Description - If you are an effective communicator, driven and passionate team player and result

driven, we have just the right job for you.

We are searching for Customer Care Executive to join our fun, fast-paced, growing team and take on

full responsibility for converting sales leads into customers.

Job Roles and Responsibilities -

1. Customer call the Toll free number to get an appointment with the Available or Nearby Doctor

for consulting or treatment for their own reason , Call Center Agent must give a proper response

knowing the details from customer and check the availability of Doctor by collecting the Zip

Code

2. If the customer ask for an Ambulance to Book for any emergency , Call Center Agent must

respond immediately to dispatch the Ambulance for the required location and stay on call until

Ambulance reach the actual location and arrange an available doctor from that location.

3. No sales involved , No Targets involved , No Survey involved.