JOB DUTIES & RESPONSIBILITIES

·        Excellent knowledge of reservation software ticket issuance, reissue and refund in Galileo System. Amadeus and Sabre would be advantage

·        Exemplary sales skills and customer oriented approach

·        Well versed in various areas of travel international business

·        Should have an IATA or GDS training certificate

·        Ability to present, persuade and communicate effectively

·        support all travel activity in line with eligibility criteria of travellers ensuring time and cost effectiveness and compliance with company policy

·        ensure all non-used tickets or hotels are reimbursed in timely manner

·        build relationships internal and externally to benefit the business

·        develop networks within travel industry to ensure best prices are offered to company and service levels are mutually acceptable by external providers and company

·        research all travel providers flights hotels etc. within all markets to ensure cost effective bookings for all company personnel address with concerned leadership non-compliant bookings

·        Suggest the Customer/general public in choosing their destination, transportation, and lodging, and inform travellers of passport and visa requirements, rates of currency exchange, and import duties

·        Furnish travellers with timetables and travel literature, compute fare costs and make reservations, and sell tours developed by the Company

·        Must enjoy working with people and must be able to establish effective relationships with their customers—even when those customers are particularly hard to please.

SKILLS REQUIRED

·        Minimum 2 years of experience in Travel field as Retail Specialist is a must

·        Good Traits - Pleasing, Presentable and Cheerful candidates

·        Extraordinary Interpersonal skills 

·        Proficiency in English, Hindi and Arabic languages is an added advantage.

·        Excellent email writing skills and excellent knowledge in MS office is required

·        Ready to work in Flexible working hours

·        Hard working and career oriented