We are seeking a motivated and enthusiastic IT Intern to join our team. As an IT Intern, you will have the opportunity to gain hands-on experience in various aspects of information technology, including troubleshooting, system maintenance, and user support. This internship is an excellent opportunity for individuals looking to kickstart their career in IT and gain practical skills in a real-world environment.

Key Responsibilities:

Technical Support: Provide assistance to end-users regarding software, hardware, and network issues. Troubleshoot and resolve technical problems efficiently and effectively.

System Maintenance: Assist in maintaining and updating computer systems, including installing software updates, patches, and security fixes. Perform routine maintenance tasks to ensure system integrity and reliability.

Documentation: Document IT procedures, processes, and troubleshooting steps. Keep accurate records of equipment inventory, software licenses, and technical configurations.

User Training: Assist in providing training sessions for employees on software applications, IT security best practices, and other relevant topics.

Network Administration: Assist in monitoring network performance, configuring network devices, and troubleshooting connectivity issues.

Project Support: Collaborate with IT team members on various projects, such as system upgrades, migrations, and implementations. Contribute ideas and solutions to improve IT infrastructure and processes.

Qualifications:

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or related field.
• Basic understanding of computer hardware, software, and networking concepts.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications.
• Prior internship or relevant work experience is a plus.