Field Application Engineer
Field Application Engineer1
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About the Job
Skills
Company Overview
iTriangle Infotech Private Limited is a Bangalore based company and a leading developer and manufacturer of GPS-GSM-RFID based Vehicle/Asset/Personal Tracking and Monitoring systems. We provide end-to-end solutions in the tracking and monitoring domain, catering to both end customers and distributors. Our products are known for their stability and high-quality standards. We are an ISO certified company with a team of 51-200 employees.
Job Overview
We are seeking a Field Application Engineer (GPS/Telematics) to join our team at iTriangle Infotech Pvt Ltd. As a Field Application Engineer, you will be responsible for providing technical support, training, and guidance to our customers in the GPS and telematics domain. This is a full-time position based in Bangalore Urban, Karnataka, India. The ideal candidate for this role should have 1 to 3 years of experience in a similar role.
Qualifications and Skills
- Diploma or BE in Electronics/IS/CS.
- 1-3 years of experience as a Field Application Engineer or in a similar customer-facing technical support role
- Strong knowledge and understanding of GPS and telematics technologies
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills.
- Ability to work independently and handle multiple customer inquiries
- Previous experience in the tracking and monitoring domain is a plus
Roles and Responsibilities
- Provide technical support and assistance to customers in the implementation and usage of GPS and telematics solutions
- Conduct device integration and configuration tool training for customers
- Conduct customer onboarding and provide guidance on product usage
- Perform device UAT (User Acceptance Testing) to ensure functionality and performance
- Deliver technical support and troubleshooting expertise to resolve customer issues
- Conduct customer training sessions on the features and functionality of our GPS and telematics products
About the company
Industry
IT Services
Company Size
51-200 Employees
Headquarter
Bangalore
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