Job Description – VMware Technical Specialist

Location: Dubai, UAE

Experience: 15+ Years in Enterprise Infrastructure (with 6+ years on VMware platforms)

Job Type: Full-Time | 24x7 Operational Support Environment

Role Overview

We are seeking a highly experienced VMware Technical Specialist to join our enterprise infrastructure team supporting a large enterprise environment. This individual will be the SME and operational owner of VMware technologies while leading a multi-tiered technical team. The ideal candidate must demonstrate deep VMware expertise and strong cross-domain knowledge in Windows/Linux systems, Backup & Storage, Networking, and Infrastructure Security. The role requires end-to-end ownership of capacity management, license compliance, reporting, service improvement planning, and team enablement.

Key Responsibilities

·      VMware Infrastructure (Core Focus)

- Manage, maintain, and optimize production VMware environments (vSphere, ESXi, vCenter, vSAN, NSX-T, Horizon).

- Administer advanced VMware features: VCF Suite, DRS, SRM, HA, snapshots, vMotion, host affinity rules.

- End-to-end capacity management of compute, storage, and resource pools.

- Oversee VMware licensing: entitlement tracking, renewals, and audit compliance.

- Monitor and troubleshoot performance issues across hosts, clusters, and storage fabrics.

·      Cross-Domain Infrastructure Support

- Oversee technical operations across Windows, Linux, Backup, Storage, and Network layers.

- Coordinate with Backup/Storage teams on retention, performance, and recoverability.

- Collaborate with network and firewall teams for VLAN, NSX, and perimeter-related changes.

- Guide teams during patching, firmware updates, and hardware lifecycle events.

·      Infrastructure Security Collaboration

- Work closely with IT Security for remediation, hardening, and compliance audits.

- Ensure secure provisioning of all infrastructure assets and change implementation.

- Participate in vulnerability scans, penetration test remediations, and RCA reviews.

·      Team Leadership & Operational Excellence

- Lead a multi-tier team (L1, L2, L3 engineers) and act as escalation point for complex issues.

- Design and implement automation workflows to improve repeatability and reduce MTTR.

- Drive and implement Service Improvement Plans (SIPs) across virtualization and infra domains.

- Deliver weekly/monthly dashboards, capacity forecasts, risk reports, and health assessments.

Required Skills & Qualifications

- Minimum of 6+ years of hands-on VMware administration (vSphere, vCenter, ESXi, vSAN, NSX-T).

- Solid understanding of Windows Server, Linux OS, and enterprise backup/storage systems.

- Experience in leading infra operations, with strong capacity planning and VMware licensing exposure.

- Good understanding of infrastructure security and compliance frameworks.

- Familiarity with automation/scripting (PowerCLI, Python, Ansible) is a plus.

- Certifications: VCP-DCV/VCAP is a must.

Soft Skills

- Strong problem-solving and troubleshooting ability.

- Excellent communication and documentation skills.

- Ability to lead teams and work across multiple domains.

- Customer-focused mindset with a drive for continuous improvement