Technical Support Engineer - VDI
Technical Support Engineer - VDI
44
Applications
Indore
Full-Time
Junior: 4 to 6 years
Posted on Jun 09 2025
Not Accepting Applications
About the Job
Skills
VDI Management
ESXI servers
VMware technologies
VMware Horizon
VMware Certified
protocols technologies
RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
- Responsible for the administration, support and maintenance of Vmware VDI Infrastructure.
- This is a hands-on role where significant participation Supporting day-day operations of VMware / VDI environment, Which includes proactive monitoring and management of the systems and utilize available monitoring tools.
- Maintain and support production environments consisting of VMWare VDI environment.
- Administration, Management and troubleshooting of VMware Horizon View, Managing of both backend servers and VDI template creations, profile management, etc.
- Regular administrative activities like virtual desktop setup, VDI access requests, access issues, application deployment, patching activities etc.
- Proactively identify and perform hardware and software upgrades
- Provide local and remote diagnostics and technical issue resolution
- Take ownership of incidents and identify problem trends to improve the overall dependability of the environment and meet appropriate SLA
- Monitor relevant systems for availability and performance and respond to alerts to meet business objectives and service levels
- Install and configure View Connection Server and virtual desktops
- Configure and manage VMware Horizon
- Configure and manage pools of physical and virtual machines and pools of linked-clone desktops
- Configure and manage automated pools of full virtual machines
- Experience with installation, configuration, troubleshooting, and maintenance of ESXI servers and related software.
- General understanding and hands-on experience of other VMware technologies such as vSAN, NSX, vRA / vRO, and vROPS.
- Experience with enterprise-class server hardware including HP, Dell, and Cisco UCS
- Knowledgeable with network troubleshooting , networking services, protocols technologies (DNS,, DHCP, Network routing, etc.)
- Respond to server alerts and system outages, Review vendor knowledge base articles.
- Develop and maintain standard operating procedures and documentation adhering to industry best practices.
- Review periodic reports of server health, resource usage and overall environment performance
MANDATORY
- Minimum 4 - 6 years of experience, hands-on experience on VMware Horizon View.
- Install and configure View Connection Server and virtual desktops
- Configure and manage VMware Horizon
- Configure and manage pools of physical and virtual machines and pools of linked-clone desktops
- Configure and manage automated pools of full virtual machines
- Experience with installation, configuration, troubleshooting and maintenance of ESXI servers and related software.
- General understanding and hands-on experience of other VMware technologies such as vSAN, NSX, vRA / vRO, and vROPS.
- Knowledgeable with network troubleshooting , networking services, protocols technologies (DNS,, DHCP, Network routing, etc.)
About the company
Intertec Systems is an IT services company headquarters in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, Smart Assets and IoT, and Cybersecurity.
Since 1991, Intertec has expanded its local offices in UAE, India, Oman, B ...Show More
Intertec Systems is an IT services company headquarters in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, Smart Assets and IoT, and Cybersecurity.
Since 1991, Intertec has expanded its local offices in UAE, India, Oman, Bahrain and KSA. The company has matured its delivery capabilities with MSP for Cloud and Managed Services, and ISO 9001 certifications. Intertec has developed a reputation for its commitments to its employees and customers alike, and invests regularly in R&D, certifications and maturity to empower our customers’ business.
...Show Less
Industry
IT Services
Company Size
201-500 Employees
Headquarter
Bangalore
Other open jobs from Intertec Softwares Pvt Ltd