Technical Support Engineer - SOC
Technical Support Engineer - SOC
45
Applications
Indore
Full-Time
Junior: 5 to 8 years
Posted on Jun 09 2025
Not Accepting Applications
About the Job
Skills
SIEM TOOLS
IDS/IPS
SOC environment
VPN technologies
SPLUNK
XDR
Windows/Unix ports
EXPERIENCE: 5 – 8 Years
RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
Key Responsibilities
- Detect, identify, and promptly alert on potential attacks, intrusions, anomalous activities, and misuse, distinguishing them from benign events.
- Conduct research, analysis, and correlation across diverse data sets to identify indications and warnings of threats.
- Analyze network alerts from multiple sources and determine their root causes and potential impact.
- Provide daily summary reports of relevant network and security events.
- Notify and coordinate with managers and incident responders, clearly articulating event history, status, and potential business impact as per the incident response plan.
- Analyze and report on system security posture trends.
- Assess access controls based on the principles of least privilege and need-to-know.
- Perform vulnerability management, including scanning, analysis, and follow-up on critical vulnerabilities.
- Lead and participate in incident response activities, including root cause analysis and remediation recommendations.
- Develop, review, and maintain SIEM correlation rules and incident response playbooks.
- Provide mentorship and guidance to L1 SOC analysts, reviewing and escalating tickets as needed.
- Stay current with emerging threats, vulnerabilities, and regulatory security requirements.
Required Skills & Experience
- 2–4 years of experience in a SOC environment, with at least 1 year in a Level 2 (L2) role
- Proficiency in Splunk SIEM: log analysis, rule creation, dashboarding, and incident investigation1
- Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms.
- Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies
- Ability to perform packet-level analysis using tools such as Wireshark or tcpdump
- Experience in malware analysis, digital forensics, and threat intelligence platforms1
- Familiarity with authentication, authorization, and access control methods.
- Strong understanding of incident response and handling methodologies.
- Experience interpreting data from network tools (e.g., nslookup, ping, traceroute).
- Knowledge of Windows/Unix ports, services, and operating system command-line tools.
- Understanding of key security management concepts (e.g., patch management, release management).
- Excellent analytical, problem-solving, and communication skills
- Experience in documenting and reporting security incidents and trends.
CERTIFICATIONS(Any three):
Relevant certifications such as SPLUNK, Certified SOC Analyst (CSA) , CompTIA Security+:
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
- Experience with SIEM (e.g. Splunk, XDR)
- SIEM tools (e.g., Splunk, QRadar)
- Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS)
- Firewall and VPN technologies
- Threat intelligence platforms & Endpoint detection and response tools
- Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms.
- Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies
About the company
Intertec Systems is an IT services company headquarters in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, Smart Assets and IoT, and Cybersecurity.
Since 1991, Intertec has expanded its local offices in UAE, India, Oman, B ...Show More
Intertec Systems is an IT services company headquarters in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, Smart Assets and IoT, and Cybersecurity.
Since 1991, Intertec has expanded its local offices in UAE, India, Oman, Bahrain and KSA. The company has matured its delivery capabilities with MSP for Cloud and Managed Services, and ISO 9001 certifications. Intertec has developed a reputation for its commitments to its employees and customers alike, and invests regularly in R&D, certifications and maturity to empower our customers’ business.
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Industry
IT Services
Company Size
201-500 Employees
Headquarter
Bangalore
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