RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

• Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution points
• Managing software updates, including planning and implementing software update groups and packages
• Provide application/Windows OS installation, configuration, and patching data reporting, including application install status and client health, using Microsoft System Center Configuration Manager (SCCM).
• Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users
• Developing and implementing SCCM processes and procedures to ensure the stability and security of the environment
• Creating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements
•  Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences

Key Responsibilities:

• SCCM Administration: Manage SCCM infrastructure, including servers, clients, collections, and policies. 
• Software Distribution: Deploy applications and updates to endpoints using SCCM. 
• Patch Management: Implement patch management strategies, coordinate testing, and deploy security updates. 
• Operating System Deployment (OSD): Configure and manage Windows OS deployment using SCCM Task Sequences. 
• Troubleshooting: Troubleshoot SCCM client-related issues, application deployment problems, and SCCM server issues. 
• Reporting: Generate reports on patching status, client health, and deployment status. 
• Incident Management: Manage incidents and work requests in ITSM tools, ensuring SLAs are met. 
• Documentation: Maintain documentation of SCCM configurations, processes.

MANDATORY

• SCCM Administration: Manage SCCM infrastructure, including servers, clients, collections, and policies. 
• Software Distribution: Deploy applications and updates to endpoints using SCCM. 
• Patch Management: Implement patch management strategies, coordinate testing, and deploy security updates. 
• Operating System Deployment (OSD): Configure and manage Windows OS deployment using SCCM Task Sequences. 
• Troubleshooting: Troubleshoot SCCM client-related issues, application deployment problems, and SCCM server issues.