We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Active Directory, Backup, and Storage Management.

Candidates with additional knowledge of Microsoft 365 (M365), Intune, and Linux environments will have a competitive edge.

Key Responsibilities:

1. Windows Server Administration:

• Manage and support Windows server environments at an advanced level.
• Provide Level 3 troubleshooting and resolution for complex system issues.

1. Patching and Updates:

• Plan, implement, and manage patching activities using tools like ManageEngine or SCCM.
• Ensure compliance with security standards and operational policies.

1. Active Directory (AD):

• Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO).
• Maintain security and best practices for AD management.

1. Backup and Disaster Recovery:

• Manage backup and disaster recovery processes using Veeam solutions.
• Safeguard data integrity and availability through robust disaster recovery procedures.

1. System Monitoring and Optimization:

• Proactively monitor system performance, identify issues, and implement enhancements.
• Handle critical incidents swiftly to minimize downtime.

1. Documentation and Reporting:

• Maintain comprehensive documentation for system configurations, processes, and updates.
• Generate detailed reports on system performance, backup activities, and patch management status.

1. Collaboration and Teamwork:

• Collaborate with cross-functional teams to ensure smooth IT services integration.
• Provide mentorship and guidance to junior team members.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

• Advanced knowledge of Windows servers and related technologies.
• Proficiency in Licensing, Terminal Services, and System Performance Optimization.
• Expertise in patch management tools (e.g., ManageEngine, SCCM).
• Strong skills in Active Directory management and backup solutions (e.g., Veeam).
• Excellent troubleshooting and problem-solving abilities.
• Capability to thrive in a fast-paced, collaborative work environment.