JOB TITLE: Presales Consultant - MS

JOB PURPOSE: Solution Architect responsible for building IT Manage Services Solution

QUALIFICATION: Bachelors of Engg in IT/ related fields

LOCATION: Remote / WFH

EXPERIENCE: 6+ years of experience in the managed Service Domain

RESPONSIBILITIES (INCLUDES ALL TASKS):

• Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing.
• Conduct/Participate in customer workshops for demonstrating business cases & managed services model.
• Respond to RFI/RFP received from Sales
• Excellent interpersonal communications and negotiation skills
• Present/ Demonstrate Managed Services Solution
• Develop cost effective & scalable delivery models with SLA based support services.
• Develop effort estimates for the proposed managed services solution across delivery models (onsite/offshore-Remote/Hybrid/Shared/Dedicated).
• Ensure the solution proposed is optimally designed for the customer and as per the standard Practice
• Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects
• Should have good understanding in service quality.
• must be well versed in IT operations standards such as ITIL

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

Skills & Experience

• Presales experience in 1 or more tower - Networks, Digital workplace, Service Desk, Data Center, Storage, Backup, Tools & Automation