Company Overview

Intertec Softwares Pvt Ltd is a reputable IT services company headquartered in Dubai, with a strong presence in the Middle East and India. Specializing in digitalization, IT services, smart assets, IoT, and cybersecurity, Intertec serves sectors such as Retail, Banking, Insurance, and Healthcare. With over 200 employees, the company is recognized for its commitment to innovation, customer satisfaction, and operational maturity.

Job Overview

A dynamic and results-driven Account Manager to drive end-to-end sales ownership – from prospecting and lead generation (hunting 60-70%) to account management and upselling (farming 30%), ensuring smooth execution across the entire sales lifecycle including deal closure, project coordination, and payment collection..

Qualifications and Skills

• Bachelor’s degree in business, Engineering, or related field; MBA is a plus.
• 8-10 years of experience in B2B sales, preferably in System Integration, IT services, or technology solutions.
• Proven track record in both new business development and account management in UAE Market
• Strong understanding of IT infrastructure, networking, cloud, or software integration.
• Excellent communication, negotiation, and relationship-building skills.

Roles and Responsibilities

Sales Hunting (New Business Development)

• Identify and target new enterprise customers for IT solutions (Digital Transformation, AI, IT infrastructure, software, networking, security, cloud, etc.).
• Develop and qualify leads through research, cold calls, industry events, referrals, and digital campaigns.
• Build and maintain a strong pipeline aligned with quarterly and annual sales targets.

Sales Farming (Account Management)

• Manage and grow existing client accounts by maintaining strong relationships, understanding evolving needs, and identifying upsell/cross-sell opportunities.
• Act as a trusted advisor and liaison between the customer and internal delivery/support teams.

Solution Selling & Deal Closure

• Understand client requirements, map them to suitable offerings, and craft compelling value propositions.
• Coordinate with pre-sales, technical, and delivery teams to design and propose optimal solutions.
• Lead negotiations, prepare proposals, and drive deal closure.

Sales Operations & Execution

• Track and manage the entire sales cycle – from lead capture, proposal submission, POC/demo coordination, and project kickoff to implementation monitoring.
• Ensure timely documentation and compliance with internal sales processes.

Payment Collection & Revenue Assurance

• Coordinate with finance and project delivery teams to ensure timely invoicing and payment collection.
• Resolve billing issues or client escalations related to project delivery or commercial terms.

Key Metrics / KPIs:

• New customer acquisition
• Revenue from new and existing accounts
• Sales pipeline conversion rates
• Customer satisfaction and retention
• Days Sales Outstanding (DSO) / Payment collection cycle