JOB TITLE:

Network & Security Analyst L2 - (Indore, India)

JOB PURPOSE:

We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and security technologies. The ideal candidate will be responsible for ensuring a secure, resilient, and high-performing network infrastructure across multiple platforms.

QUALIFICATION:

Engineering Degree (Computers / Electronics)

CERTIFICATIONS:

• Cisco CCNP (R&S, Security or Voice)
• Palo Alto PCNSE
• F5 Certified Administrator
• Fortinet NSE Certification
• ITIL Foundation

EXPERIENCE:

5-8 Years

REPORTING TO:

SDM – NOC

RESPONSIBILITIES (INCLUDES ALL TASKS):

We are seeking a highly skilled Network & Security Analyst L2 with deep hands-on expertise in designing, implementing, configuring, integrating, and supporting advanced network and security solutions. The ideal candidate will be responsible for maintaining a robust, secure, and resilient network infrastructure, ensuring optimal performance, high availability, and seamless operation across diverse platforms.

Key Responsibilities:

• Implement, configure, integrate, and support network and security solutions across multiple technologies.
• Strong experience in managing and administering Cisco Nexus, Catalyst, Aruba, Juniper, Fortinet and D-Link routers and switch platforms.
• Manage and maintain Palo Alto, Fortinet, Cisco ASA, Cisco Firepower.
• Manage and maintain F5 LTM, Cisco ISE, HP Aruba ClearPass
• Manage and maintain Voice (IPT), Cisco call manager, Contact center, Avaya, Exotel etc
• Provide expertise in WAN connectivity, transport types, and network protocols.
• Troubleshoot and configure IPsec and SSL VPNs.
• Deploy and manage Cisco & HP Aruba wireless technologies for environments with over 500 users.
• Identify security threats and develop appropriate protection measures.
• Perform Vulnerability Assessments and ensure compliance with security standards.
• Review system changes for security implications and recommend improvements.
• Collaborate with stakeholders at Operational and Business Levels.
• Perform Root Cause Analysis (RCA) for all reported network-related incidents.
• Ensure compliance with ITIL processes and Project Management principles.
• Maintain DHCP, DNS, and Proxy (IronPort/Forcepoint) configurations.
• Work under pressure in a fast-paced environment while multi-tasking efficiently.
• Demonstrate excellent problem-solving skills and attention to detail.
• Provide 24/7 network and security support as required.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

• Mandatory experience with F5 LTM, Palo Alto, Aruba ClearPass, Fortinet, Cisco ASA, Cisco ISE, Cisco Firepower.
• Extensive knowledge of Cisco networking and strong hands-on experience with routers, switches, and security appliances.
• Familiarity with network monitoring tools and best security practices.
• Strong understanding of network infrastructure, design, and troubleshooting.
• Excellent communication skills in English (both verbal and written).
• Ability to work efficiently in a team-oriented environment with high self-motivation.
• A customer-focused mindset with strong delivery service ethics.
• Good understanding of Monitoring tools such as SolarWinds, Manage Engine Ops Manager, Zabbix etc.
• Willingness to work in a 24/7 support window.
• Good understanding of the ITSM processes.

OPTIONAL

• EDR / XDR – Sentinel One, CrowdStrike
• Privileged Access Management - Delinea and CyberArk
• Forcepoint DLP and Zscaler - proxy
• Cisco Viptela SD-WAN and Fortinet SDWAN
• Cisco SD Access, Cisco ACI
• VMware NSX-T
• Network Switches – Dell, Extreme

SOFT SKILLS:

MANDATORY

• Self-confidence, motivation, and ability to work independently and in a team
• Ability to collaborate with stakeholders at the operational level
• Strong customer service orientation