Job Title :Microsoft 365 Office Administrator (L2)

Certification :

• Certifications in Microsoft Office 365 Administration or related fields.
• Experience with scripting languages (e.g., PowerShell).
• Knowledge of cloud computing and virtualization technologies

Experience :6+

Responsibilities :

·        Install, configure, and maintain Office 365 services and applications.

·        Implement and manage user accounts, permissions, and licenses.

·        Set up and administer Office 365 groups, distribution lists, and security policies.

·        Provide technical support to end-users for Office 365 applications.

·        Diagnose and resolve issues related to Office 365 services, including connectivity, performance, and security.

·        Monitor system health and performance to identify and address potential problems.

·        Implement and maintain security measures to protect Office 365 data and systems.

·        Ensure compliance with relevant industry regulations and standards.

·        Manage data backup and recovery processes.

·        Plan and execute migrations to Office 365 from on-premises systems.

·        Integrate Office 365 with other enterprise applications and systems.

·        Develop and deliver training materials and sessions on Office 365 applications.

·        Create and maintain documentation for Office 365 configurations and procedures.

·        Stay up to date with the latest Office 365 features and updates.

·        Evaluate and implement new Office 365 services as needed.

Mandatory Skills :

• Strong understanding of Microsoft Office 365 services and applications.
• Ability to work independently and as part of a team.
• Experience with Active Directory, Exchange Online, SharePoint Online, Teams, OneDrive, and other Office 365 components.
• Proficiency in troubleshooting and problem-solving techniques.
• Knowledge of network infrastructure, security best practices, and compliance regulations.
• Excellent communication and interpersonal skills.
• Follow ITIL best practices for incident, problem, and change management.